Content Information Specialist

Job Description:

You Will

• Maintain the accuracy of the Factiva source details in the Content Database (CDB), a repository of information about all Factiva sources
• Work with Partnerships, Content Development, Content Operations, and Content Curation teams on the addition of new sources and regular maintenance of existing content sets
• Support Customer Service by answering content-related questions from internal and external customers, providing ad-hoc source lists to colleagues from Customer Service, Sales, and other departments and reviewing source lists for customers and prospects
• Produce content-focused collateral for external distribution including monthly and annual updates
• Help with some other high priority tasks such as:
  • the monitoring of content arrival to ensure that sources are available on Factiva products per expected timeliness and completeness criteria
  • the processing of editorial amendment requests (deletions and corrections of articles), as instructed by the relevant content publishers or our Legal team
  • the preparation and submission of handover notes

You Have

• Excellent analytical and proofreading skills
• A reliable and responsible attitude
• Experience using online research tools
• Basic familiarity with the news publishing landscape
• A flexible approach to the work environment; working independently as well as in a team
• An openness to different views and opinions and an appreciation for team diversity

Preferred

• Additional Language skills

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

PIB - DATA STRATEGY

Job Category:

Data Analytics/Warehousing & Business Intelligence

Union Status:

Union role