Content Management Specialist

Job Description:

The Role

Are you passionate about web content and optimizing user experiences? We are seeking a detail-oriented CMS Contest Specialist to manage and maintain our Fidelity Charitable web presence using a content management system (CMS). In this role, you'll build new pages, update existing content, and organize content effectively. You'll also ensure seamless website functionality and collaborate with a team focused on understanding user interactions and enhancing engagement. You'll handle multiple projects, paying close attention to detail and prioritizing tasks to meet deadlines. Join us and make a significant impact on how we connect with our donors and advisors online! ​

As a key contributor to our MarTech team within Marketing, you'll enhance our online presence by publishing high-quality content that drives user engagement across all devices.

The Expertise and Skills You Bring

• Detail-Oriented: You have a keen eye for quality, ensuring all published content meets our high standards.
• Initiative: Ability to independently take projects from inception to completion.
• Multitasking Skills: Proven experience balancing multiple projects while maintaining attention to detail.
• Prioritization: Excellent ability to prioritize tasks effectively to meet tight deadlines.
• Content Publishing and Web Strategy Strong background in content publishing with proficiency in content management systems, such as Adobe Experience Manager (AEM).
• Analytical Tools Expertise: Experience with user experience measurement tools like Adobe Analytics or GA4 and usability tools like ContentSquare or Microsoft Clarity.
• Project Management: Familiarity with project management tools such as Workfront or Aprimo.
• Personalization Tools: Knowledge of Adobe Target to personalize content and enhance user engagement is a plus.
• Collaborative Approach: Excellent communication skills to work effectively with internal teams on web development, design, and content strategies.
• Industry Awareness: A commitment to continuously staying updated on industry trends to improve website user engagement.
• HTML Knowledge: Helpful to have knowledge in HTML and CSS but not necessary.
• Education: A bachelor's degree in Management Information Systems, Business, UXD, Technology, or Digital Media is preferred.

The Team

You will be part of the MarTech team within our Marketing department. We are a dynamic group dedicated to enhancing our donors' and advisors' digital experiences through technology and innovation. Working within Fidelity Charitable's innovative environment, we create engaging and user-friendly web platforms that support our philanthropic mission.

By joining our MarTech team, you'll collaborate with various organizational stakeholders, contributing to projects that drive our online presence forward. We have a relentless commitment to our donors and advisors, and together, we're shaping the future of charitable giving through digital innovation.

Our greatest asset is our people, and we are committed to fostering a culture of learning and mobility. Join us and be part of a team that's making a real difference in philanthropy!

Company Overview

The mission of Fidelity Charitable is to further the American tradition of philanthropy by providing programs that make charitable giving simple, effective, and accessible. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising. For more information about Fidelity Charitable, visit https://www.fidelitycharitable.org.

Certifications:

Category:Marketing

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.