Content Moderation Specialist (PH)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Content Moderation Specialist (PH) in the United States.

This role plays a critical part in ensuring a safe, trustworthy, and compliant digital environment across a fast-growing global eCommerce platform. You will be responsible for reviewing user-generated content and applying moderation guidelines to maintain platform integrity and user safety. The position requires sound judgment, attention to detail, and the ability to work with sensitive content in a structured and policy-driven environment. You will contribute directly to protecting users and supporting a high-quality online experience by identifying violations, escalating complex cases, and ensuring consistent enforcement. Working in a dynamic, international setup, you will collaborate with moderation and policy teams across multiple regions. This is a highly impactful role where accuracy, fairness, and consistency are essential.

In this role, you will help maintain a safe online ecosystem by reviewing, analyzing, and moderating user-generated content in line with platform policies and safety standards. Your responsibilities will include:

• Reviewing and moderating user-generated content to ensure compliance with internal policies, community guidelines, and legal requirements.
• Identifying and flagging content related to hate speech, fraud, misinformation, or other policy violations.
• Applying moderation rules consistently while making fair, objective, and well-documented decisions.
• Escalating complex, ambiguous, or high-risk cases to senior moderators or specialized policy teams when necessary.
• Following established workflows and moderation procedures to ensure accuracy and operational consistency.
• Meeting productivity and quality benchmarks while maintaining high attention to detail in sensitive content review.
• Safeguarding user privacy and maintaining strict confidentiality when handling sensitive or restricted material.

---

Requirements

The ideal candidate is detail-oriented, resilient, and comfortable working with sensitive digital content in a fast-paced moderation environment. You should be able to apply guidelines consistently while exercising sound judgment in nuanced cases. Key qualifications include:

• 6 months to 1 year of experience in compliance, trust & safety, regulatory support, or related content review roles (preferred).
• Strong attention to detail with the ability to accurately assess large volumes of user-generated content.
• Basic understanding of content moderation systems, workflows, and online community guidelines.
• Awareness of cultural context and its impact on interpreting online content appropriately.
• Strong written and verbal communication skills in English, including clear documentation of moderation decisions.
• Ability to remain objective and composed when reviewing sensitive or potentially disturbing content.
• Familiarity with digital platforms and an interest in online safety and community standards.

---

Benefits

• Fully remote work arrangement from home
• Paid vacation and sick leave
• Learning and professional development programs
• Access to sports and wellness initiatives
• Opportunity to work in a global, market-leading eCommerce environment
• Collaborative, friendly, and supportive team culture
• Exposure to international operations and digital trust & safety practices