Content Producer

As a Content Producer on the Dropbox DocSend team, you will lead the creation, optimization, and distribution of customer-facing content across DocSend’s ecosystem, with a focus on our site, blog, email, and social channels. You’ll also act as our internal expert on DocSend’s tone and voice, reviewing and approving content drafts to ensure that content produced by partners is on-brand, clear, and consistent. You’ll work closely with our Content Marketing Manager on content ideation, our Content Operations Manager on the distribution and publishing of content across our ecosystem, and stakeholders across DocSend and wider Dropbox to create relevant, compelling, high-performing content for new and existing audiences. The ideal candidate is an experienced storyteller with strong copywriting skills who has the ability to see multiple angles, formats, and ways to tell a story to ensure its resonance with the target audience, and a keen eye for turning long-form content into engaging, digestible formats.

This is a highly cross-functional role, and applicants will be expected to interface with a broad array of internal teams from both DocSend and Dropbox. It’s an exciting time to join the DocSend team — you’ll have the opportunity to make a major impact on DocSend’s continued integration into the Dropbox family.

• Own and manage day-to-day content creation, optimization, and distribution
• Write content for DocSend channels (blog, site, email, social)
• Act as main PoC for any external written and video content production resources
• Review and approve content drafts with a strong sense for compelling storytelling, strategic alignment, clarity, and brand style
• Uncover and implement operational efficiencies in the content production process
• Partner with Customer Marketing team on the development and distribution of DocSend Customer Stories

• Minimum 4 years of content marketing experience
• Copywriting expertise: a strong written storyteller with the ability to distill complex concepts into resonant, engaging, audience-focused narratives
• Strong editorial skills: Ensure that all customer-facing copy is consistent, clear, and reflects the DocSend narrative in a compelling and brand-appropriate way
• Strong project management skills: Runs a tight ship in their work and is detail oriented when it comes to process
• Curious, data-informed approach to content: Thinks both about the quality of the content but equally about how it can be best consumed.
• Team player who thrives in a highly collaborative environment and has a proven track record of working with cross-functional stakeholders to get the best results
• Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
• Innately curious and eager to learn new things, with a bias for action
• A deep understanding of and empathy for DocSend’s customers
• SaaS, software, high tech industry experience strongly desired
• Experience developing content for new international markets and audiences strongly desired