Content Strategist

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
About Us:
Biz2X is a rapidly growing Series B ($52M) fin-tech platform disrupting the $1.4 Trillion dollar lending industry. Our AI-powered digital banking platform helps financial institutions such as HSBC and Popular Bank automate small business lending at scale. We provide a user-friendly experience for small businesses, while enabling our partners to increase efficiency, optimize risk, and expand into new markets. Our clients include top 100 global banks, regional lenders, and financial service providers.
About The Job:
To scale our business, we need someone to help us improve how we communicate with our customers and with ourselves. Internally, we need to improve documentation of our processes, procedures, and tools to drive collaboration. Externally, we need to enhance communication in our various platforms and sites to make our tools easier to use. We need someone to help us put focus on how, when and where we think about content to transform our business.
Onsite, Local Candidates Only
Qualifications:

• You are a technical writer/content strategist that is outcome driven. You prioritize your writing so that it has the most impact to our customers and to the business.
• You are a systematic thinker with a creative touch. You can structure information so that it can be absorbed quickly and maintained with ease.
• You are comfortable working with developers to update applications, with marketing to deliver on our brand, with product to document our business and with sales to manage our relationships.

Preferred Qualifications:

• Ability to rapidly develop and compile original content, documentation, and marketing.
• Experience working X-functionally to improve communication internally and externally.
• Self-starter who can maintain priorities.
• Can identify business needs and align to our strategic plan.
• Will prioritize work to maximize impact.
• Bachelor's degree in related field and 3 years of experience.
• You have experience/interest in software development, financial services, product management and/or design.
• Experience in financial services or similarly complex industry.
• Experience working with a software product team.
• Experience working with confluence, Jira, Monday.com and Figma.

Position Requirements
Responsibilities:

• Improve our documentation and content across our tools.
• Develops written documentation for customers including: emails, guides, help screens and integrated marketing.
• Works with Product Managers and Engineers to write and edit various documented materials.
• Writes systems documentation, manuals, training courses, translates technical data into well thought out, comprehensive documents.
• Works to collect and understand data, processes and policies.
• Translates complex technical procedures into simple documentation.
• Can lead documentation projects to ensure key information is discoverable, well written and appropriate.
• Works internally and externally to determine the best materials to effectively enhance the product or process.

Benefits & Perks:
Generous medical, dental, and vision insurance.
401K match, commuter benefits, and employee incentive plan.
Catered lunch and team events.
In the News:
Named to Deloitte Technology Fast 500.
Inc 5000 - fastest-growing private companies in 2020.
Crain's New York Fast 50.
Great Place to Work Certified.
Best Places to Work in New York.
Best Places to Work in Fintech (American Banker).
2021 Finovate Award: Excellence in Pandemic Response.
Biz2X - IBS Intellignce (IBSi) Global Fintech Innovation Award.
The American Business Awards (2 Categories: Fastest Growing Tech Company & Social Video).
The Muse Creative Awards (2 Categories: Advertising Campaign & TV Ad).
https://www.nytimes.com/2021/03/09/business/ppp-small-business-deadline.html
https://www.nytimes.com/2021/02/22/business/paycheck-protection-program-small-business-coronavirus.html
https://www.globenewswire.com/news-release/2020/11/12/2125872/0/en/HSBC-Launches-New-Service-with-Biz2Credit-to-Streamline-Banking-for-Small-Businesses-in-The-U-S.html
https://www.pymnts.com/news/b2b-payments/2018/hsbc-biz2credit-canada-smb-lending/ https://inc42.com/buzz/tata-capital-launches-online-working-capital-lending-platform/
https://www.pymnts.com/news/b2b-payments/2016/biz2credit-australia-afg-sme-small-business-finance-alternative-lending/
Biz2X is an equal opportunity employer.
Full-Time/Part-Time
Full-Time
Salary Range
$65k - $85k
Position
Biz2X- Content Strategist
Exempt/Non-Exempt
Non-Exempt
Hiring Manager(s)
Open Date
11/10/2022
About the Organization
This position is currently accepting applications.