Content Support Analyst

What you’ll own

• Monitor and audit airline and hotel deals to create opportunities to increase revenue
• Implement and execute airline and hotel deals 
• Owning the relationship and setting up of key operational suppliers 
• Act as the main point of contact for air and hotel contracts 
• Analyze and troubleshoot issues to understand route causes of errors, improving our efficiency and revenue

Experience to bring with you

• GDS experience - Sabre or Amadeus
• Experience with Hotel program Management
• Experience in travel operations teams 
• Understanding of the different content engines GDS, NDC, Travel Fusion, DC 
• Willing and able to work from our New York City office in a hybrid structure - This is not a remote eligible role

Let’s talk compensation

Spotnana strives to offer fair, industry-competitive and equitable compensation. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. 

The annual cash compensation for this role is: $65,000 - $85,000

We care for the people who make everything possible - our benefits offerings include:

• Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it grows
• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• 20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdown
• Up to 26 weeks of Parental Leave
• Monthly cell phone / internet stipend
• Additional benefits including access to International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more