Content Team Lead

The Content Team Lead will work as part of our dedicated team with one of the largest CPG clients in the world. You will play a pivotal part in the running of this account and help ensure the smooth management of projects through our design studio, working closely with our core teams. You will be supporting the New Jersey office on a hybrid schedule.

This is an essential role within our agency that will ensure the smooth creation and delivery of great work. This role requires someone who pays great attention to detail and can take clients briefs and can ask the right questions to ensure the success of projects. You should be used to handling heavy client interaction and a large volume of projects at once. This role will also be responsible for managing hours, billing, resourcing, timelines and schedules.  

If you have experience working on a CPG brand or beauty brands and have experience managing creative projects, briefing out creative teams, and bringing 360 scale projects to fruition, then this could be the job for you.     

Our ideal candidate enjoys working in a fast-paced environment as part of a team, asking questions to uncover client insights, and leading said insights into development. You can bring solutions-oriented ideas to the forefront of the marketing plan while drumming up execution ideas, facilitate integrated planning both in OLIVER agency and as part of the brand team, and assist campaign level strategy to push industry boundaries and elevate brands.  

Overall  

• Works closely with an Account Director and Project Managers ensuring work is on brief and on track for delivery 
• Builds client relationships with mid-level clients, mainly Associate Brand Managers, Brand Managers  
• Keeps up to date with industry news, plus best practices on social platforms (Facebook, Instagram, Twitter, Snapchat)  
• Stays informed and up to date on industry innovations that the clients can learn from and share with the team, as well as leading to potential business opportunities   
• Owner of status meetings and IAT brand calls   

Creative Development Process  

• Working with internal team and project manager throughout creative process from creative brief through final delivery  
• Ability to take in client feedback, assess the best way to move forward, not afraid to make key decisions and recommendations. Able to communicate feedback and steps clearly and succinctly, both internally and externally   
• Supportive of creative teams, and making recommendations to best communicate the client needs  

Production  

• Work closely with production, creative team and internal project managers throughout the sprint production cycle  
• Partner with the client throughout process, guiding and educating where necessary  
• Ability to understand budgets, what’s realistic and when to be scrappy, in order to bring efficient solutions to brand   

• You should have 4+ years of experience working at an advertising agency, marketing firm, or client side with a beauty brand in a client-facing role  
• 4+ years of experience working in a client facing capacity, from handling client queries, to taking full and conclusive briefs.  
• 4+ years of experience managing multichannel campaign projects through the creative process ensuring they are on strategy, on time, and on budget  
• Thrives in a self-directed environment, while recognizing when team collaboration is necessary  
• Experience as a direct liaison between the brand marketers and the creative team  
• The ability to work in a collaborative manner with all agency departments and the client  
• Ability to communicate feedback clearly and succinctly, both internally and externally  
• You should be ambitious and have a desire to progress quickly  
• Excellent interpersonal skills and positive attitude