Content Writer

Eventbrite Overview

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception Eventbrite has been at the center of the experience economy transforming the way people organize and attend events. The company was founded by Julia Hartz Kevin Hartz and Renaud Visage with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive secure and reliable service that enables creators (aka event planners) to plan and execute their live and online events whether it’s an annual culinary festival attracting thousands of foodies a professional webinar a weekly yoga workshop or a youth dance class. Creators have been the central focus for Eventbrite with over 200 million tickets distributed to more than 4 million experiences last year Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

In March 2020 Eventbrite went from 14 years of compounded growth to negative revenue in just 14 days. As Julia Hartz puts it “ it was a crucible moment for us to say the least.” EB saw this as an opportunity to examine its past and re-think core long-term choices about who we serve what makes us unique and how Eventbrite can win in the marketplace. A focused three year strategy was developed as follows: 2021 build creator confidence by providing an intuitive self-service toolset for creators to manage their events 2022 build a suite of marketing tools that leverage Eventbrite’s scale and data to empower creators to more effectively run their marketing and promotion and in 2023 winning consumer choice as a destination to seek out live experiences and in turn fuel creator growth through captive demand. As we embark on the next 3 years we aspire to become the indispensable marketplace for live experiences putting consumers at the forefront of our business.

Role Overview The Team You Will Join

Content and UX Design are fundamental components of Eventbrite's DNA. Our multidisciplinary team of over 20 members partners with Product Design User Research and Project Management to steer product development from conception to completion. If you thrive in shaping narratives systematizing design solutions or fine-tuning implementation you're among like-minded professionals here.

The Impact You Will Make

Our content and UX designers play a pivotal role in providing industry-leading user experiences for both event organizers and attendees. You will work on generating new product concepts defining content and design strategies and setting the tone for our communications. The team's overarching aim is to grow nurture and sustain our community of event organizers.

A Day in the Life:

• Craft clear and impactful copy across various user touchpoints

• Spearhead content projects within multiple product areas

• Conceive strategic content ideas based on product specifications analytics and user research

• Evaluate the effectiveness of verbiage and design elements to enhance user experience

• Present your work to Design Directors and executives gaining buy-in from various stakeholders

• Coordinate with cross-functional partners—including legal accessibility and localization—to ensure all-round excellence

• Participate in content team reviews to refine and elevate team output

Expertise:

• Minimum 7 years in content design UX writing or content strategy

• Demonstrated leadership in driving content projects from conceptualization to meticulous execution

• Experience in executive-level presentations and stakeholder management

• Proficiency in creating content guidelines messaging frameworks and style guides

• Ability to work seamlessly with cross-functional teams throughout the design process

• Solid grasp of UX design principles and interaction models

• Comfortable navigating through ambiguity in a fast-paced setting

• Skilled in Figma our primary collaboration tool

• A passion for Eventbrite's mission and a commitment to diversity and global thinking