Continuous Improvement Consultant
Job Description
- Apply proven consulting and services skillsets to establish post implementation success specific to, but not limited to, cost reduction strategies
- Work with a team of advisory service professionals in implementing and optimizing Strata software solutions for multiple healthcare providers across the country. Implementation includes defining user requirements, configuring the system to meet requirements, validating functionality, and testing key features and outputs of the software.
- Help customers define their business and technical requirements for the software. Gain the experience necessary to work with customers as a trusted advisor to implement best practices in their financial management and performance improvement processes.
- Collaborate with consultants of other solutions, product management, and engineering to develop and refine the StrataJazz® Continuous Improvement suite of modules.
- Utilize financial, business, and organization data to develop effective analyses and communicate complex findings. Lead onsite and web-based customer training to promote strong system utilization, user adoption, and significant cost savings.
- Identify project risks, communicate proactively, and collaborate with both customers and internal resources to resolve risks and mitigate issues.
- Measure and communicate the outcome of software implementations at customer sites. Continue to work with customers post go-live to coordinate upgrades, the latest functionality, and promote new feature adoption.
- Work in an Agile environment for building and implementing high quality, feature-rich software.
- Use SQL and Strata implementation tools to deliver on customer expectations for software implementation and optimization projects
- A data-driven, problem solving mindset that embraces challenge
- Bachelor's degree or equivalent work experience in a related field
- 2-5 years of relevant experience in healthcare consulting, healthcare finance, or a comparable role
- Demonstrated interest in providing a world class level of customer service
- An understanding of financial concepts, including financial statement analysis
- Ability to respond to customer needs as they arise
- A drive to learn quickly and constantly adapt to new challenges
- Strong self-motivation and the ability to work effectively with limited guidance when necessary
- You'd really wow us if you have:
- Earned or are in pursuit of a post-graduate degree in your field.
- Lean/Six Sigma certification (e.g. Green or Black Belt)
- Professional and/or academic background in SQL and relational database concepts
- Serve: We partner with our customers to provide quality solutions that will make their lives easier. We extend service to our community to drive purposeful change
- Pro: We show up every day as the best version of ourselves. We treat others as we would want to be treated (and then some). We commit to getting better every day in everything that we do, upholding the highest level of integrity even in the face of challenges.
- Rock: Our work makes a meaningful impact, no matter what role we play on the team. We are open and receptive to new ways of doing things, always innovating, and never becoming complacent.
- Grow: We are life-long learners and embrace change that will help us grow professionally and personally. We embrace a culture of feedback and acknowledge that progress is more important than perfection.
Date Posted
09/18/2022
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