Continuous Improvement Manager

C.H. Robinson is hiring for a Continuous Improvement Manager. In this role, you will be responsible for developing operational strategies that will help achieve organizational excellence. You will drive the execution of strategic initiatives through a Continuous Improvement framework with a variety of stakeholders at all levels. You should have experience in lean six sigma methodologies, strong change management capabilities, and a proven track record of successfully managing multiple cross-functional projects simultaneously. If you are ready to make a significant impact and drive transformative change within our dynamic and forward-thinking organization, we encourage you to apply. Join us today and help shape our journey towards even greater operational excellence!

This role follows a hybrid work model with 3 days in the office and 2 days from home.

The deadline for internal applications is Friday, October 27th , end of day.

Responsibilities:

• Lead Business Process Management (BPM) initiatives to maximize customer value, enhance operational efficiency, and increase throughput
• Collaborate with the Analytics team to create or enhance operational performance reports for leadership and employee insights, performance monitoring, workload, and resource management
• Promote an analytical culture to enhance decision-making and drive efficiency, quality, and profitability
• Support the implementation of operational strategy in alignment with Global Finance and enterprise strategies
• Stay informed about industry trends and emerging market conditions related to organizational effectiveness, Continuous Improvement, and enabling technologies
• Act as a change agent when necessary for project implementation within the organization to ensure continued project success, including working with business partners for essential document management and communication
• Oversee project delivery, including resource coordination, effective change management, risk identification and mitigation, process documentation, and stakeholder communication
• Develop and execute ongoing Continuous Improvement training, coaching, and development while ensuring employees and leaders prioritize operational effectiveness
• Identify and eliminate waste, friction, and operational inefficiencies while proactively assessing process effectiveness and efficiency
• Manage relationships and communication among internal and external project management resources, stakeholders, and senior management
• Identify and manage risks and mitigation plans, overseeing logistics and activities while maintaining essential document management and communication
• Perform any other duties or responsibilities assigned as required by the team and/or specific country requirements

Required Qualifications:

• Bachelor's Degree from an accredited college or university
• Minimum 6 years of professional experience in executing large, cross-functional initiatives
• Minimum 3 years of experience using a continuous improvement framework within business operations, such as lean six sigma or similar
• Minimum 3 years of project management experience
• Certification in lean, six sigma, and/or related methodologies
• Ability to travel up to 10% (domestically and internationally)

Preferred Qualifications:

• Experience in using business and data analytics to drive continuous improvement
• Strong change management skills with a focus on team behavior change
• Excellent planning and project management skills with the ability to effectively manage multiple cross-functional projects simultaneously
• Thrive in an ambiguous work environment with minimal supervision and the ability to make timely decisions
• Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.