CONTINUOUS QUALITY ASSURANCE COORDINATOR

Company Description

Human Services Management Corporation (HSMC) provides shared business and consulting services to both non-profit and proprietary human services agencies. These services include accounting, payroll, third-party billing and collections, human resources, online and live Continuing Education, marketing, facility development and quality assurance programs.

Job Description

We are currently seeking a Continuous Quality Assurance Coordinator! 

Conduct regular audits of HSMC and its clients according to policies and procedures approved by the Executive Team.

Conduct audits, reviews, or investigations on focused topics as needed at the direction of the Director of Quality Assurance and the Vice President of Operations and Compliance.

Prepare and present written and oral reports and analysis to the Chief Executive Officer and the Executive Team.

 Propose, design and implement strategies to audit achievement of processes, procedures, and projects relating to quality standards and regulatory requirements.

Design, implement and maintain databases, calendars, task lists, and related materials to inform the Executive Team of upcoming events and milestones.

Draft, edit and produce policy manuals, procedural documents, and similar materials sufficient to inform HSMC and client staff of adopted policies and procedures. Maintain policy and form updates in the designated document library.

Conduct research pertaining to consumer satisfaction, funding sources, regulatory requirements and such other projects as may be requested by HSMC clients.

Assist the Director of Quality Assurance and the Vice President of Operations and Compliance to provide technical support/coordination to HSMC clients in the preparation of proposals for submission to foundations and funding agencies.

Assist the Director of Quality Assurance and the Vice President of Operations and Compliance to provide technical support/coordination to HSMC clients in the preparation of licensing documents and readiness for licensing.

 Performs interim operating support for HSMC and client companies as needed.

Qualifications

Bachelor’s Degree preferred. Associate degree and/or relevant work experience in Human Services will be considered.

Additional Information

Benefits

• Medical & Dental
• 401K Retirement Plan
• Tax Exempt Flexible Spending Plans
• Paid Holidays
• Leave Benefits (Sick, Personal, Vacation)
• Voluntary Benefits

Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law.

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