Contract CRM Coordinator (6-months)

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

This role is a 6-months contract role, supporting the regional team.

You Adventure Ahead

• Develop, execute and coordinate effective CRM campaigns
• Create and build html email marketing campaigns on CRM platform
• Create in-app, SMS, app push marketing campaigns on CRM platform
• Engage and collaborate effectively with local marketing teams and cross functional teams (Operations, Customer Service, Data, Product Marketing, Engineering) to ensure you design and execute effective customer journeys across all CRM channels.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive CRM trends to identify and develop innovative and effective marketing campaigns.

Essentials to Succeed

• 1 year relevant experience in campaign / marketing / project management experience, preferably within a digital / tech / e-Commerce environment, Fresh Graduates are welcome to apply.
• Experience in any CRM platform is a plus
• Strong analytical mindset and the ability to interpret data
• Highly organized with keen attention to detail in executing multiple tasks
• Highly proactive in managing stakeholders and chasing for results
• Excellent communication and collaboration skills, with the ability to work effectively across teams
• A self-starter, independent, motivated and result-oriented individual
• Can thrive in a fast-paced, working collaboratively and adapting to changing priorities

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)