Contract Global Intelligence Analyst (Mon Thurs-Sat 2:00pm CT-12am CT)

Do work that matters.

At AlertMedia everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity.

Our values which reflect our view on what’s important and what’s right include: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off.

AlertMedia is seeking a Contract Global Intelligence Analyst (Mon Thurs-Sun 2pm-12am CT) to join our Global Intelligence team. This role will play a critical part in making sure our customers are provided with timely and accurate information when there is a critical event in their area. As a Global Intelligence Analyst you will discern what information is important and relevant through the utilization of a variety of source tools then relay that information to our customers. This position requires laser-sharp focus pristine attention-to-detail clear and effective communication skills and the ability to reason. You must have the ability to make quick and thoughtful decisions with the understanding that the information you are sharing could be critical. 

As one of the fastest growing software companies in the nation we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!

Who you are:

You have previous job experience as a security or intelligence analyst in the news media or another role which required you to be mission-focused analytical highly organized and work within time constraints. You’re inspired to make a difference and understand the importance and responsibility of supporting valued customers during critical events. You have sound judgement with the ability to make difficult decisions under pressure. You’re an independent problem solver but also capable of working collaboratively in support of a larger team. 

What you get to do every day:

• Utilize source tools to identify and monitor incidents and potential threats globally 
• Based on given criteria identify events that could impact business continuity and the safety of our customers and their employees 
• Communicate critical information effectively and with urgency and provide updated information as necessary  
• Ensure that all information is delivered with the highest level of accuracy and speed 
• Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge 

What you bring to the role:

• 2+ years of professional business experience particularly in roles demanding analytical and problem-solving skills
• Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations establish priorities and provide accurate information with urgency
• General knowledge of current events
• Understanding of existing social media platforms and ability to learn and utilize a variety of tools and systems
• Capable of working independently on tasks while also thriving and collaborating as part of a larger team
• A willing partner in giving and receiving feedback on product process and performance
• Language skills are a plus
• As a key player in a 24/7 team this role requires commitment to your agreed upon shift with ability/flexibility of hours as needed to support the business. This may include evenings overnight weekends and holidays from time-to-time
• Austin based or open to U.S. remote candidates 
• This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future

Why you’ll love working at AlertMedia:  

At AlertMedia you won’t just build your career — you’ll be part of something meaningful surrounded by people who genuinely care about the work and each other.

• A Best Places to Work company 10 years in a row and numerous other awards 
• You'll do meaningful work—while growing your career in a fast-moving global company with an award-winning culture

About AlertMedia:  

AlertMedia backed by Vista Equity Partners helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence emergency communication and travel risk management solutions help companies of all sizes identify respond to and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue Coca-Cola Bottling and Walmart—in more than 150 countries.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse inclusive and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.    

This is an amazing opportunity to be part of our wave of momentum and take our company and your career to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com    

By applying for the role you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/   

What We Do

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence emergency communication and travel risk management solutions help companies of all sizes identify respond to and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world providing our customers and employees with verified credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years Austin Business Journal’s Best Places to Work for nine consecutive years and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city" AlertMedia inspires and invests in our employees through continuous developmental experiences including Career Month community volunteering mentorship programs Employee Resource Groups and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program working with universities (including HBCUs) non-profit organizations like Hiring Our Heroes and similar partners to invest in the future of our diverse workforce.

Why Work With Us

AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact 94% feel our diverse grow-from-within culture is collaborative and supportive and 92% are taking advantage of our career development opportunities

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