Contract Manager

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict prevent and treat pain.

Delivering a 62% reduction in pain and a 60% reduction in surgery intent at Sword we are using technology to save millions for our 2500+ enterprise clients across three continents. Today we hold the majority of industry patents win 70% of competitive evaluations and have raised more than $300 million from top venture firms like Founders Fund General Catalyst and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023 this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion we are in a phase of hyper growth and expansion and we’re looking for individuals with passion commitment and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values chief amongst them to “do it for the patients” every day and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues spanning two continents. Your charge? To help us build a pain-free world powered by technology enhanced by people — accessible to all.

We are seeking a highly skilled and detail-oriented Contract Manager to join our team. The Contract Manager will be responsible for overseeing the commercial contract lifecycle – from deal initiation to drafting and negotiation to execution and ongoing compliance. This role requires a thorough understanding of commercial contracts deal cadence and supporting a sales organization as well as strong communication and analytical skills and the ability to manage multiple contracts simultaneously.

Key Responsibilities:

Contract Drafting and Negotiation:

• Draft review and negotiate commercial contracts (e.g. MSAs Reseller Agreements Order Forms NDAs) to ensure compliance with company policies and legal requirements.

• Collaborate with internal stakeholders to understand contract requirements and business objectives.

• Ensure all contractual terms are clear concise and enforceable.

• Work closely with both commercial lawyers and the commercial sales team to effectively manage the contract process and close deals.

• Prepare playbooks and other guidance resources to assist the commercial sales team with the contract process.

Contract Management:

• Oversee the entire contract lifecycle including creation review approval execution and archiving.

• Maintain an organized and up-to-date repository of all contracts and related documents.

• Monitor contract performance and compliance ensuring all parties meet their contractual obligations.

• Utilize contract management technology to track contracts during the negotiation process and maintain archives of completed contracts.

Risk Management:

• Identify potential risks and issues in contracts and propose mitigation strategies.

• Ensure compliance with regulatory requirements and Legal playbooks.

• Conduct regular audits of contracts and related processes to identify areas for improvement.

Relationship Management:

• Serve as a primary point of contact for all contract-related inquiries.

• Build and maintain strong relationships with internal stakeholders and external partners.

• Facilitate communication and collaboration between all parties involved in the contract process.

Reporting and Analytics:

• Develop and implement contract management metrics and reporting tools.

• Provide regular reports on contract status performance and compliance.

• Utilize data and analytics to identify trends and inform decision-making.

Qualifications:

• Bachelor’s degree in Business Administration Law or a related field

• Minimum of 5 years of experience in contract management legal operations or related roles with a primary emphasis on contract drafting review and negotiation.

• Experience independently drafting negotiating and managing the execution of commercial contracts such as Master Services Agreements Amendments Order Forms Statements of Work and NDAs.

• Excellent negotiation drafting and analytical skills.

• Ability to manage multiple contracts at the same time and work under tight deadlines.

• Proficiency with contract management software (e.g.Ironclad) Google Docs and Microsoft Office Suite.

• Strong attention to detail and organizational skills.

• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience directly supporting a commercial sales organization is preferred.

• Experience in the healthcare or tech sector is preferred.

• Experience with Ironclad is preferred.

US - Sword Benefits & Perks:

• Comprehensive health dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States and immigration or work visa sponsorship will not be provided.*

SWORD Health which includes SWORD Health Inc. and Sword Health Professionals (consisting of Sword Health Care Providers P.A. SWORD Health Care Providers of NJ P.C. SWORD Health Care Physical Therapy Providers of CA P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age Ancestry Color Citizenship Gender Gender expression Gender identity Gender information Marital status Medical condition National origin Physical or mental disability Pregnancy Race Religion Caste Sexual orientation and Veteran status.