Contract Revenue Operations Analyst

The Job

Join our team at Tango as a Contract Revenue Operations Analyst, where you'll play a pivotal role in supporting our revenue team, encompassing Sales, Marketing, and Customer Success leaders. 

You'll dive into Salesforce, Tableau, and other reports, identifying key trends for Business Development Representatives (BDRs), Sales Development Representatives (SDRs), and others to act upon. Your keen eye for detail will allow you to pinpoint customers with unique growth or decline patterns, advising individual Customer Success Managers (CSMs) and the CSM leader accordingly.

In this role, you'll collaborate with Sales, Marketing, and CSM leaders on ad-hoc projects aimed at exceeding our annual revenue goals. Proactivity is key as you continuously improve our Salesforce reports and platform usage, leading initiatives related to lead assignment and follow-up. Working cross-departmentally, you'll ensure data and trends are reported across the revenue organization, identifying opportunities to accelerate revenue growth for divisional leadership.

This role is initially offered as a three-month contract with the possibility of extension and potential transition into a full-time position.

.

Sales Operations Manager

As Contract Revenue Operations Analyst at Tango, you will:

• Collaborate cross-functionally with Sales, Marketing, and Customer Success leaders to understand business requirements and translate them into effective Salesforce solutions.
• Continuously optimize and enhance Salesforce configurations, workflows, and automation throughout the duration of the contract to streamline processes and improve user experience.
• Analyze and interpret data using Tableau and other reporting tools to identify trends, patterns, and opportunities for revenue optimization.
• Provide ongoing support and training to end-users on Salesforce usage during the contract period, ensuring maximum adoption and proficiency across the organization.
• Develop and maintain a suite of reports and dashboards tailored to different user levels, delivering actionable insights to stakeholders within the contract timeframe.
• Act as a subject matter expert on Salesforce architecture, data model, and functionalities, driving best practices and ensuring data integrity during the contract duration.
• Collaborate on ad-hoc projects with Sales, Marketing, and Customer Success leaders to drive revenue growth initiatives and exceed targets within the contract timeframe

To be effective in our Contract Revenue Operations Analyst role, you must have:

• At least 1 year of hands-on experience in Salesforce administration, with a strong understanding of configuration, customization, and integration.
• Demonstrated proficiency in data visualization tools, with a preference for Tableau.
• Proficiency of Salesforce architecture, data model, and functionalities.
• Expertise in Google Suite and other modern collaboration tools.
• Advanced knowledge of Salesforce configuration, customization and integration.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven track record of driving operational efficiencies and improving business processes.

Our ideal Contract Revenue Operations Analyst at Tango will have most of the following skills and experience:

• Experience working across diverse verticals in a complex SaaS environment
• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Salesforce Administrator certification (preferred but not required).

Salary: The targeted pay range for this position is between $30 - $60/ hour, commensurate with experience.

This posting is open for applications through March 14, 2024. After this date, we'll take down the posting while we review the applicant pool.

Please note: visa sponsorship is not available for this position.