Contracting Associate
Job Description
- Become the go-to for all things carrier contracting & certifications at Spark
- Assist Agents in transferring carrier contracts to Spark & getting new contracts under Spark
- Handle inbound and outbound phone calls from Agents with a focus on providing exceptional customer experience by utilizing active listening and communication skills throughout the contracting process
- Leverage customer service techniques to troubleshoot customer inquiries and ensure the Agent’s issues are resolved via email, phone, and Zoom
- Provide a pleasant contracting onboarding experience for agents
- Adhere to the core values and mission of Spark and incorporate them into daily decision-making and initiatives
- 1-3 years of experience working in customer success, account management, or operations
- 1-3 years of experience working with Medicare (optional)
- Ability to utilize a customer relationship management system and other software to effectively triage support requests from agents
- Excellent verbal and written communication skills
- Quickly adapts to new technologies, workflows, and troubleshooting technical issues
- Self-starter able to work independently without much supervision
- Extremely detail-oriented
- Ability to work in a team environment
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 6 weeks for non-birth parents
- 11 paid holidays
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Date Posted
03/04/2024
Views
0
Similar Jobs
The SafetyWing Digital Nomad Residency - SafetyWing
Views in the last 30 days - 0
SafetyWing offers a digital nomad residency program with up to 4000 reimbursement for travel accommodation and work tools emphasizing mentorship commu...
View DetailsAI Trainer - Anuttacon
Views in the last 30 days - 0
The text describes a companys culture emphasizing creativity collaboration and impactful work It outlines a mission to create immersive virtual worlds...
View DetailsExecutive Assistant & Accountability Partner (Full‑Time, Remote, ET Hours) - N/A
Views in the last 30 days - 0
This job description outlines a remote Executive Assistant role requiring calendar management travel coordination family operations oversight and acco...
View DetailsInside Sales Contractor - Credit Wellness, LLC
Views in the last 30 days - 0
This job posting promotes a remote financial services sales role with competitive commissionbased compensation guaranteed training stipends and growth...
View DetailsSales Representative - Skrapp.io
Views in the last 30 days - 0
Skrappio a leading SaaS provider is seeking an enthusiastic and resultsdriven Sales Representative to join their expanding team The role involves pros...
View DetailsOffice Assistant - Coalition Technologies
Views in the last 30 days - 0
Coalition Technologies offers a fun innovative work environment with competitive benefits including profitsharing PTO gym memberships insurance and ca...
View Details