Conversational AI Developer (Java)

We are seeking a Conversational AI application developer with Java knowledge to join our Solution Delivery team. You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.

As part of that team, you will be trained on Omilia’s NLU platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omnichannel human-system interactions.

The successful candidate will contribute to the design and development of production-grade conversational AI systems, using Omilia’s technology suite. Tasks and responsibilities include:

• Working with customers to analyze and understand business requirements;
• Designing the application in line with established usability principles and business requirements;
• Implementing and testing the semantic models and the conversation flow, using both machine learning and rule-based techniques;
• Using Java and/or JavaScript to code application logic;
• Integrating Omilias applications with the client’s systems (Web Services, Databases, etc);
• Analyzing real-life human-system dialogs, assessing the overall system performance, and identifying improvement opportunities;
• Preparing and producing releases of software components;
• Contributing to the development of product tools.

Requirements

• Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field or equivalent experience;
• At least 1 year of experience as a Java Developer;
• Knowledge of Java 8;

• Excellent command of spoken and written English;

• Excellent communication skills; customer-facing;
• Ambition, enthusiasm, and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail;
• Well-organized for both team and/ or solo assignments;
• Accountable within demanding deadlines.

Nice to have:

• Experience with conversational automated dialog systems either voice or chat based. Experience in any other production-level NLU/NLP solutions will also be considered a plus;
• Experience consuming external systems such as web services (REST and SOAP);
• Experience with IVRs and contact center platforms such as Nice CXone and Genesys Cloud;
• Knowledge of bash scripting;
• Experience with GitLab and CI/CD processes;
• Experience in Spring Framework;
• Experience in Javascript and/or Python;
• Knowledge of Spanish and/or French.

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.