Conversational AI Developer - Java

We are seeking a Conversational AI application developer with Java knowledge to join our Solution Delivery team. You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.

As part of that team, you will be trained on Omilia’s NLU platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omnichannel human-system interactions.

The successful candidate will contribute to the design and development of production-grade conversational AI systems, using Omilia’s technology suite.

Tasks and responsibilities include:

• Working with customer to analyse and understand business requirements.
• Designing the application in line with established usability principles and business requirements.
• Implementing and testing the semantic models and the conversation flow, using both machine learning and rule-based techniques.
• Using Java and/or JavaScript to code application logic.
• Integrating Omilias applications with the client’s systems (Web Services, Databases, etc)
• Analysing real-life human-system dialogs, assessing the overall system performance and identifying improvement opportunities.
• Preparing and producing releases of software components
• Contributing to the development of product tools

• Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field or equivalent experience;
• Knowledge of Java;

• Excellent command of spoken and written English;

• Excellent communication skills; customer-facing;
• Ambition, enthusiasm, and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail;
• Well-organized for both team and/ or solo assignments;
• Accountable within demanding deadlines.

Nice to have:

• Experience with conversational automated dialog systems either voice or chat based.
• Experience in any other production-level NLU/NLP solutions will also be considered a plus.
• Experience consuming external systems such as web services (REST and SOAP).
• Experience with IVRs and contact center platforms such as Nice CXone and Genesys Cloud.
• Knowledge of bash scripting.
• Experience with GitLab and CI/CD processes.
• Experience in Spring Framework
• Experience in Javascript and/or Python
• Knowledge of Spanish and/or French.

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.