Coordinator - Change Coordinator I

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

SUMMARY:

• Provides support to domain-specific change management resources in various corporate locations, business areas and departments, as well as for subcontractors, vendors and customers, by coordinating approved change requests and integrating them with configuration and release management procedures.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Coordinates the effective implementation and support of Change Control Management.
• Evaluates all recommended changes and ensures implementation schedules do not interfere with business operations.
• Identifies and/or challenges schedules that could create conflicts with business operations.
• Adheres to the change schedule.
• Identifies scheduling conflicts based on business priorities.
• Coordinates daily ITCM activities across the IT organization.
• Manages ITCM process compliance with audit requirements by tracking and monitoring identified regulatory artifacts.
• Participates in all change advisory boards (CABs) through the process life cycle.
• Reviews change requests for completeness, from documentation to post-implementation review.
• Participates in incident and problem analysis for possible consequences of a change and its implementation.
• Reviews all implemented changes to ensure objectives have been met
• Arranges and facilitates appropriate post-implementation review activities for changes, as prescribed by the process policy.
• Identifies process gaps, and works to implement corrective actions.
• Produce metrics for Change Control statistics.
• Provides training on the change management process

What your background should look like

• Bachelor's degree in computer science or management IT, and related field or equivalent experience are required.
• Typically has 3-5 years of IT experience with 1-2 years of incident, problem or change workflow automation tool experience a plus
• Working knowledge of IT end-to-end change management, encompassing project management, application development and operational procedures.
• Ability to accurately record and manages changes in a change management tool.
• Social and organizational agility to proactively gain knowledge of all aspects of all assigned services, including infrastructure, operations, customer service, software, network, stakeholder and business unit components.
• Ability to communicate effectively both orally and in writing
• Excellent organizational skills; attention to detail
• Ability to prioritize work load and consistently meet deadlines
• Knowledge and understanding of Change Management tools
• Skilled in producing change data and reporting metrics to stakeholders.

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Salary Range*

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Affiliated Companies:
Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.