Coordinator, CRM

Job Description

AMC Networks is the ultimate destination for premier storytelling, known for some of the most celebrated original content in television and film history. Our diverse line-up of popular and critically acclaimed series includes Killing Eve, The Walking Dead, Breaking Bad, and Mad Men.

We're hiring a CRM Coordinator to join our Retention Marketing team. The CRM coordinator will be responsible for building and deploying email, push, and in-app campaigns for a premium portfolio of streaming services that includes AMC+, Acorn TV, ALLBLK, Shudder, and Sundance Now.

The CRM coordinator is detail-oriented, truly passionate about email & mobile marketing, and has excellent campaign management skills. From onboarding new subscribers to engaging them throughout their lifecycle, this role will help develop and execute a best-in-class CRM program to keep our subscribers streaming!

Job responsibilities

• Building ad-hoc and automated campaigns within our CRM platform (Braze)
• Routing campaigns through necessary stakeholders and tracking campaign status
• Deploying campaigns in our CRM platform

• Partner closely with stakeholders from marketing strategy to fulfill strategic objectives
• Partner closely with creative, business intelligence, legal, and other key stakeholders

Experience/Qualifications

• 1-2 years of experience in email/CRM marketing
• Hands-on experience with an email platform (Iterable, Braze, etc.)
• Basic knowledge of lifecycle marketing
• Basic knowledge of email and push best practices

• Basic knowledge of Adobe Creative Suite; Photoshop experience preferred
• Experience working in media/entertainment or a subscription business preferred
• Bachelor's degree in a related field
• Strong interpersonal and communication skills
• Must be results-driven with an excellent attention to detail

• Strong copywriting and editorial skills
• Self-starter with an entrepreneurial spirit
• Ability to manage multiple projects simultaneously in a fast-paced environment

The base compensation range for this position is $52,000.00 to $55,000.00 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.