Coordinator III

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Coordinator III

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

PE Ombudsman-Clinical Transformation

Job Code

U20005

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic earned the No. 1 hospital ranking in Ohio, the No. 4 hospital ranking in the country, and was ranked nationally in 13 specialties, according to the U.S. News & World Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Coordinator III, you will coordinate all support and clerical activities for the department by providing support to internal clients while functioning as a liaison with external clients.

The ideal future caregiver is someone who:

- Works well on the phone and with basic software.

- Handles stressful situations with calmness and resilience.

- Can multitask while staying organized.

- Works in an efficient manner.

- Has strong interpersonal skills.

By taking this opportunity, you will join a strong team of caregivers where the work culture is supportive, educational, resilient and fun. As you gain experience, you can advance your career into roles such as an Ombudsman, Senior Ombudsman and more.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Details

Responsibilities:

• Coordinates various department activities by facilitating analysis and reporting information.
• Develops, maintains and distributes reports for schedules, budgets, staff , paid time off and patient information.
• Coordinates various activities and provides customer support to internal and external customers.
• Prepares, provides analysis and implements special studies and projects.
• Other duties as assigned.

Education:

• High School Diploma or GED.

Certifications:

• None required.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum of five years office experience.
• Minimum five years experience coordinating and assisting with management functions and special projects.
• Proficient with spreadsheets, word processing and database software.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities