Coordinator, Inbound Logistics

Job Summary:

As the Inbound Logistics Coordinator, you will be responsible for handling all day-to-day ocean and air freight operations for Ruggable. You will work closely with our freight providers, as well as Supply Planning and Manufacturing site teams, to see every purchase order through to delivery. By way of exceptional organization and prompt communication, you will ensure timely delivery of all cargo to our plants and warehousing partners, in addition to strong service for all internal stakeholders.

What You’ll Do: 

• Manage end-to-end shipment booking processes with our ocean and air freight providers, including tracking shipments to ensure on-time delivery
• Handle internal requests for one-off freight booking or urgent air shipments
• Make day-to-day decisions regarding service level, inbound port, accessorial avoidance, destination selection, etc.
• Collaborate with our Procurement, Inventory Control, and Manufacturing plant teams regarding high-priority cargo, unexpected schedule changes, etc.
• Monitor all of our inbound shipment data for completeness and accuracy, troubleshooting and escalating as needed
• Communicate daily with our inbound freight and drayage providers
• Support a potential long-term transition to coordinating drayage services in-house
• Review invoices from our inbound logistics providers for accuracy, and escalate / resolve discrepancies as needed
• Identify opportunities to streamline managing of end-to-end shipment booking processes

What You’ll Need to Have:

Required:

• Minimum of 2+ years of work experience in logistics and/or ocean freight
• Ability to function in a fast-paced work environment with a high sense of urgency
• Exceptional verbal and written communication skills
• Strong organization and attention to detail
• Proficiency in Microsoft / Google Suite

Preferred: 

• Chinese language proficiency
• Experience working for a steamship line, freight forwarder, drayage provider, or other logistics operation
• Experience working in NetSuite or other comparable ERP systems
• Expertise in customs clearance