Coordinator, Operations

Year Round

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

WHAT WE OFFER

• Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Flexible/hybrid workplace policy empowering employees to work from home, while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

POSITION SUMMARY

The Operations Coordinator is a key role on the Operations / Integration team and is a cross-functional and versatile player. This role supports multiple team members, including the Chief Operating Officer and two EVP, Ops. Most of their time is spent partnering with the VP, Integration and Sr. Director, Operations and supporting various initiatives. This role also will provide administrative support to the team.

ESSENTIAL DUTIES

General Responsibilities

• Partner with the Operations team to support key initiatives – this will vary day-to-day and may be post-merger integrations, training resorts on the guest experience system or other operational work streams

• Partner with the team to analyze current resort operations and support identifying best practices and efficiency opportunities

• Support in meetings – this may include facilitation or note taking

• Assist with management of vendors and related invoicing and expense management

• Operational coordination key initiatives (this may include booking travel, creating schedules, etc.)

• Assisting the team with booking meetings and managing calendars

• Project schedule coordination: managing teams to internal milestones & final deadlines and communicating as needed with internal stakeholders

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

Knowledge

• Familiarity with MS Office Suite and key Project Management tools (AirTable, etc.)

• Proactive & effective communication; ability to anticipate project challenges and scheduling conflicts

• Ability to work under tight deadlines

• Knowledge of the snowsports / outdoor industry

Skills & Abilities

• Ability to take initiative and follow through with short- and long-term assignments.

• Ability to communicate effectively with leaders across the organization.

• Ability to manage multiple projects including timelines and key deliverables.

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. 

• A high level of professionalism and an appreciation for the confidentiality and sensitivity of information received and handled.

• Excellent oral and written communication skills with the ability to independently compose correspondence.

• Excellent interpersonal skills, including an approachable, positive and helpful demeanor

• Professional/lived experience working in a culturally competent manner with a diverse range of people.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree

The base hourly pay range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base hourly pay range: $24.04 - $33.65 per hour

Application Deadline: This position is open and still accepting applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Alterra Mountain Company and its affiliates are equal opportunity employers.