Coordinator, Order Flow

Position Responsibilities:

• Monitor open orders to determine the priority of orders to be picked.

• Rank orders based on priority level, ship date, inventory items, and size of order.

• Select orders to be released and picking lists printed.

• Review picking lists for completeness and feasibility.

• Coordinate with Distribution Manager or designate for distribution of picking lists.

• Complete manifest entry for shipments.

• Confirm orders including quantity shipped, lot numbers, and backorders.

• Calculate additional charges to be added. (i.e. – freight, service upgrades)

• Separate international packing slips by territory to be given to appropriate CSS.

• Track and monitor status of outstanding orders including open paperwork, backorders, and comparison to Solomon reports. 

Operations Support:

• Resolve issues with packing slips and reprint as needed.

• Communicate with customer service regarding any issues with order entry.

• Adjust orders when requested by Distribution Manager or designate.

• Coordinate with Distribution Manager or designate to resolve inventory issues.

Required Educaution/Experience

• Minimum – High School diploma or equivalent.

• Customer service background and/or Shipping work experience preferred.