Coordinator People Solutions

Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

• Resolve HR tickets from employees, managers, and P&C team to answer all tier 1 HR questions & Workday inquiries

• Produce required documents, troubleshoot Workday tasks, and support employees in all general HR inquiries.

• Draft process documentation or enhancements to existing processes 

• Create SOPs, Workflows and update Trackers for the various Business Processes managed by People Solutions across markets with its Country specific requirements and policies.

Qualifications

• Attention to detail, process-oriented, organized, good communication skills

• High level of English spoken and written