Coordinator, Talent Management (Open to Location)

About Us

Slalom is a global consulting firm focused on strategy, technology, and business transformation. In 42 markets around the world, Slalom's teams have autonomy to move fast and do what's right. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 12,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For six years running and is regularly recognized by employees as a best place to work. Learn more at slalom.com.

Who You'll Work With:

The Global Services organization is comprised of collaborative, inclusive, cross-functional teams that work together to support our corporate functions. We push the boundaries of what's possible and deliver solutions that accelerate innovation at a global scale. Our teams include Global Operations, Information Technology, Legal, Information Security & Governance, Marketing, Finance & Accounting, People, and our Executive Office. This position is high visibility to key stakeholders including Executive teams, Finance organizations, in market GMs, Sustainability + Impact team, to name a few.

The role: Coordinator, Talent Management (Open to Location)

Working within the Global Talent Management team, you'll provide organization, scheduling, communication, and administrative support to enable our learning and development programs, experiences, and teams.

You will collaborate with Global Talent Management team members and key external stakeholders by providing exceptional customer service and responsiveness to inbound questions and requests. You will play a key role in the day-to-day management of our enterprise-wide learning tools and systems. In addition, you will gain exposure to the wide variety of learning and development experiences our team develops and run for Slalom.

Who we are:

• We like to have fun
• We brainstorm
• We support each other
• We have a purpose
• We smile A LOT

Who you are:

• You have passion for people
• You are collaborative and driven to do what is right
• You are not afraid to be bring your authentic self to work
• You embrace a continuous learner mentality with a commitment to honest introspection.

Responsibilities

• Manage multiple support inboxes, resolving requests with clear, professional customer service and using great judgment as to when/how to escalate.
• Manage inquiries about Talent Management experiences, tools, and systems as well as handling day-to-day support of our teams' enterprise-wide tools and systems.
• Execute established processes and tracking systems/documentation, and as needed, adapt or improve processes.
• Create surveys and perform first tier survey review/analysis.

Qualifications:

• Attention to detail is a must
• An ability to provide exceptional, responsive customer service
• An ability to juggle multiple priorities or tasks at once and not afraid to ask for help
• Proven experience in using learning management systems (LMS), SharePoint, or support ticket platforms (or other compatible tools or systems)
• Proficient with the MS Office Suite, emphasis on Outlook and Excel

We're focused on:

• Inclusion is a top priority. All of our employees should feel understood, included, connected, and safe.
• Committing to a diverse workforce at all levels and taking a broad view of diversity that incorporates gender, race and ethnicity, background, geography, thinking, working styles, and more.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.