Cordant Services Business Analyst

Job Title: Cordant Services Business Analyst Location: Houston TX 77079 Duration: 12 Months Job Description: • We are seeking a Business Analyst to play a critical role in ensuring the seamless execution of financial processes and operations within the Order to Remittance (OTR) organization. • This multifaceted position encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, project management in SAP, and working closely with the OTR operational team. • The ideal candidate should possess strong analytical skills, a proactive approach, and excellent attention to detail. Responsibilities: Financial & Project Management Support • Create, plan, and manage project/sales order creation, updates, and closures in SAP • Ensure revenue recognition and cost adhere to Baker Hughes policies and update dates in SAP • Regularly review and update projects, ensuring financial alignment before job closure • Support project management activities, including order entry workflows (R3) handovers • Track and manage billing milestones, revenue milestones, and invoices • Address project-related and customer invoice issues and disputes, ensuring timely resolution and/or payment • Develop expertise in customer portals for invoice submissions and support accounts receivable balance reduction • Monitor backlogs, orders, and project financials • Maintain Field Engineer time records, ensuring accuracy and providing necessary training • Execute steps for service contract arrangements in compliance with corporate processes • Facilitate intercompany billing for child jobs and coordinate invoice deliveries Operational Support • Replicate projects and support service managers in creating work orders in ServiceMax, assign to engineers, and oversee project schedules • Collaborate on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection • Support audits, collections, and tax-related activities • Review SOX report and own actions needed to correct errors • Collaborate with respective services/PM and OTR teams to generate accurate forecasting in SAP • Build and maintain effective working relationships across Finance, service managers/project and other OTR team to ensure revenue, billing, and cost accuracy • Support resolving customer invoice problems/issues—which includes calling customers to aid in resolution of any issues/disputes to ensure invoices are paid Process Enhancement, Reporting, and Analysis • Create necessary workflows to streamline operations • Conduct weekly reviews and updates on revenue, backlog, CM (Contribution Margin), orders, opportunities, and risks • Analyse negative or low CM and CM variances exceeding 5% Stakeholder Collaboration • Build and maintain effective working relationships across Finance and other departments to ensure revenue and cost accuracy • Liaise with vendors and customers for registration, updates, and issue resolution • Collaborate on purchase order requests and vendor payment tracking (Ariba related) • Provide support to engineers for SAP-related access and modifications • Review of hardware reports for compliance and data analysis Desired Qualifications: • Strong customer service orientation, both internal and external • Proactive and prepared for stakeholder meetings • Ability to excel under pressure while maintaining a calm and respectful demeanor • Strong prioritization skills, accuracy, and attention to detail • Exceptional analytical skills • Well-developed organizational and time management abilities • Capacity to multitask • Team builder with a positive outlook • Solid communication skills • Comfortable working in a matrix environment Required Qualifications: Bachelor's Degree in a relevant subject SAP knowledge Strong Microsoft Office skills Knowledge of SAP Minimum of 5 years of experience in Finance and Order to Remittance (OTR) #TB_EN