Corporate Actions Team Leader - Senior Associate

Corporate Actions Team Leader - Senior Associate

Background: State Street Corporate Actions consists of approximately 300 individuals with presence in 6 locations Globally carrying out an end to end Corporate Action process within both a custody and

Role Purpose: An excellent opportunity has arisen at the senior associate level within Corporate Actions which involves carrying out a high risk function within the operation. The successful candidate's responsibilities primarily include the timely and accurate processing of client Corporate Actions instructions for Global market events within a Middle Office or Custody environment. This will also involve working closely with Global (Sub) Custodians around the instruction confirmation process on behalf of a diverse client base.

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• Act as an Expert of an operating team providing support and control over complex and time critical corporate action events and transactions.
• Provide training and coaching to team members
• Assist managers by prioritizing the workload and ensure daily tasks are completed
• Ensure effective risk management by coordinating or completing end of day management reporting and ensuring timely escalation and resolution of pertinent issues.
• Act as a subject matter expert support on projects and initiatives aimed at improving the corporate action product.
• Provide coverage in the absence of team member or First Line Manager.
• As assigned process and/or resolve complex issues such as, but not limited to, instruction discrepancies, suspense account reconciliation and exception resolution
• Assist and co-ordinate procedural changes to the current process

• Identify areas where a process can be automated
• Deliver effective client service

• Proven experience in Corporate Actions environment is a must
• Understanding of Corporate Action Lifecycle
• Knowledge of Swift Messaging Standards (ISO 15022)
• An excellent understanding of the financial services industry
• Fluent in written and spoken English
• Good knowledge of financial instruments
• Good knowledge of Custody Banking
• Proficiency in Microsoft Office Package

• Educated to a degree level (preferred)
• Experience in supervising a team is an advantage but is not essential.

• Strong communication and inter-personal skills essential
• Acts collaboratively
• willingness to learn
• Team player
• Idea generator
• Demonstrates ability to work accurately and to daily deadlines