Corporate Ambassador

WHO WE ARE
Since 1986, HCSS has been developing software to help construction companies streamline their operations. Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. We help customers dramatically improve their business through our high-quality software and exceptionally helpful service.
Here at HCSS, HR Ops supports the entire employee lifecycle and assists employees and managers in their day-to-day tasks. Additionally, we play a crucial role in developing our people strategy, ensuring that we reach our business goals as well as making sure employees have access to the resources and benefits they need to be successful.
WHO ARE YOU?

• Excellent communication, customer service, and time management skills
• Detail-oriented
• Works with urgency and follow-through
• Driven and innovative
• Has an operations-based and growth mindset
• Enjoys managing projects
• Has at least 1 year experience within a corporate business environment (Software industry is a plus)
• Bachelor's degree in business administration preferred

WHAT YOU'LL DO
In partnership with the HR Ops team, under the supervision of the Director of HR Ops, the Corporate Ambassador is the "face of HCSS" - the first face our employees and visitors see when arriving on campus. The Corporate Ambassador is responsible for all office administration, coordination and execution of internal events, and executive assistance for our (internal) Board members. You'll have the professional polish to be poised, polite, and relaxed in most instances, as well as handle awkward or unfamiliar situations with ease and assertiveness. Main responsibilities are listed below:
Front of the House

• Greet, welcome and sign-in guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Assist employees
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - reception area includes: welcome board, fish tank, customer map, small conference room and bathroom
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order HCSS Shirts, office, kitchen & facilities supplies and keep inventory of stock
• Perform other clerical duties such as filing, photocopying, transcribing and faxing
• Send daily GPS shipments (**must complete Hazardous Battery Shipping certification**)

Internal Events

• Administer all catering orders
• Partner with Facilities to coordinate all event operations (preparation, communications, scheduling, etc.), as well as understand and execute the requirements for each event
• Perform final checks on the day of the event (space, tables, technology, etc.) to ensure everything meets standards
• Oversee event happenings and act quickly to resolve problems
• Collect and evaluate feedback from each event

C-Suite Executive Support

• Book travel
• Submit expenses
• Calendar management

All other duties as assigned.