Corporate Comms Manager - Policy & Issues

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Role Summary:
Grubhub is looking for a New York City or Chicago-based manager to join our communications team. This person will lead our policy and crisis management media relations strategy related to issues, regulation and government relations matters. They will report to our director, corporate communications and manage a corporate communications associate to proactively and reactively reinforce Grubhub's reputation and position in the food delivery industry.
The Impact You Will Make:

• Oversee Grubhub's approach to issues and crisis management, including crafting communications strategies and making strategic recommendations to senior leaders to mitigate risk.
• Partner with the government relations team to lead all proactive and reactive media relations strategies to support our policy and public affairs efforts.
• Drive news about our tools and services for delivery partners to generate positive sentiment about Grubhub and our support of drivers.
• Manage the messaging and materials for use with media, including releases, statements, op-eds and more, and further relationships with reporters to drive positive media coverage.
• Consult on social media strategy and content in partnership with the government relations and brand reputation teams.
• Strengthen the communication team's bond with the legal, security and driver teams to generate proactive visibility for the efforts when warranted and better identify issues / risks around the corner.
• Manage the work product and career pathing of a corporate communications associate.

What You Bring to the Table:

• 5-7 years of communications experience in an agency, government office, political campaign, or similar environment.
• 1 year of experience managing people
• Track record of developing and executing robust media relations strategies.
• Superior writing and copy editing skills.
• Experience working cross-functionally to make strategic recommendations that protect companies from risk.
• A commitment to building compelling story angles that resonate with media across different categories and disciplines.
• An understanding of how social media channels drive a company's external narrative.
• Ability to manage staff to handle competing deadlines in a fast-paced environment.
• Bachelor's degree required in a related field

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

NYC Salary Range: $111k-145k
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].