Correspondence Coordinator

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: To accurately key meta data fields from member/provider correspondence documents into designated software to populate into downstream systems. Within the workflow system, accurately perform triage research on specific assigned document types to move to final team for resolution and send letter correspondence to providers. Review work processes/work flows to determine proper processing procedure. Meet established department production and quality standards.

• Review all correspondence documents received in keying system and route appropriately.• Create appeal logs for assigned documents as needed.• Create and send correspondence to providers.• Mandatory overtime is required according to business needs.

Education/Experience: High school diploma or GED. 1 year of claims processing, medical billing, administrative, customer service, physician's office or other office services experience. Proficient operating a 10-key/alpha keyboard. Microsoft office experience preferred.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.