Crdt Card Ops Specialist

• Handles payment processing from various channels of submission, including telephone payments
• Board consumer/commercial card applications.
• Admin/Client Service/Finance credit card maintenance.
• General internal and external client service such as answering phones,responding to emails and provide information.
• Data and/or document verification.
• Preparation of monthly tracking reports.
• Stays up to date with all Systems, Process and Product changes
• Perform other duties as assigned by management
• Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements.
• Completes all required training.

Must-Have*

• Minimum 1 years of banking/financial services experience
• Minimum 1 years of credit card experience

Skills and Knowledge

• Position requires incumbent to be detail and process oriented, work comfortably with numbers, follow specific written and/or verbal wire instructions, and complete repetitive steps while maintaining a high degree of accuracy and the integrity of the data.
• Must be able to prioritize work efficiently and act with a sense of urgency to meet daily deadlines.
• Must be able to communicate effectively with internal and external clients via phone to answer inquiries and explain high risk conditions requiring their processing instructions and/or approval decision.