Creative Account Manager - Hybrid

ULTRA MOBILE is seeking a talented Creative Account Manager to join the Marketing Team! Individual reports to Director, Creative Account Management. Role is hybrid. 

This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.

ABOUT THE ROLE

Your usual day of awesomeness includes:  

• Lead web & app based creative projects from start to finish, including establishing timelines, monitoring progress, and delivery of assets.
• Lead a variety of other digital & print mediums (print, copy, display ads, social media, etc.)
• Meet with our Brand, Marketing, and Creative partners to understand requirements and communicate progress throughout the project lifecycle.
• Strong working knowledge and experience with other cross-functional partners such as Engineering & Product, with the ability to advocate for Creative Process.
• Manage multiple projects and deliverables while thriving in a fast-paced, high-impact, yet fun and respectful environment.
• Facilitate timely approvals on all UX/UI work.
  • During creative development, you’ll lead and collaborate with internal teams (including the Design team, Copy team, UX/UI, and Animation team).
• Lead all regular creative account-related project meetings (kick-offs, WIP meetings, creative reviews, daily standups, etc.) and communicate action steps and updates to the broader team.
• Develop the creative work by documenting client feedback and attending creative review meetings.
  • Participate in brainstorming, marketing briefs, and creative reviews.
  • Schedule review and presentation meetings.
• Manage day-to-day escalations and troubleshooting of creative production challenges, using your skills to ensure things run smoothly; you’ll also maintain accurate records of meetings, decisions, and action items.
• Resourcefully manage and communicate creative account timelines, project deliverables,
  and resourcing needs to your stakeholders.
• Ensure all deliverables are executed to the highest creative values, all while being on time and on budget.
• Perform other duties as required.

WHAT YOU BRING

• Bachelor’s Degree in Marketing, Communications, Project Management, or a related field.
• At least 3-5 years of project and/or account management experience in a creative agency or marketing environment.
• Must be self-motivated, proactive, detail-oriented, extremely organized, and a collaborative team player.
• Experience with Wrike or other related project management platforms, in addition to fluency in MS Office and Google Suite. Knowledge of creative tools: Adobe, Figma, Braze a plus.
• Must have a working knowledge of creating project schedules and task dependencies within a creative process.
• Strong project management skills with the ability to manage & adapt to ever-changing priorities and project urgencies.
• Proven facilitator of information with exceptional follow-up skills.
• Demonstrate a strong sense of ownership.

WE ARE ULTRA & MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

• Ownership: We are all owners; be the outcome and get the job done.
• Action Biased: Be brilliant, proactive, and act with urgency.
• Embrace the Adventure: Be agile, adaptive, and thrive on change.
• Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email [email protected].

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $75,000 - $80,000.  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

 #LI-Hybrid, #Creative Account Manager