Creative Marketing Director

Kabbage, an American Express Company, is setting a new standard in big data and FinTech and we are looking for a Creative Marketing Director to help us in our mission to help small businesses be mighty.

Acquired by American Express in 2020, Kabbage is a leading FinTech company changing the way small businesses manage their cash flow. Applying automation and real-time data, Kabbage provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics. Now with the powerful backing of American Express, Kabbage can offer millions of small businesses the opportunity to access digital tools to help them grow bigger, lasting companies. While we've received numerous awards and recognition-such as Entrepreneur's Top Company Cultures, Inc Magazine's Top Private Companies, GlassDoor's Best Places to Work, and Forbes FinTech 50-it is our people, our culture, and our leaders that make Kabbage such a great place to work.

At Kabbage, we strive to be the place where a diverse mix of talented people want to come, to stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Your mission:

Champion the strategy and production of Kabbage's visual identity across the Marketing team, unwavering to produce exceptional and consistent designs that create the best user experience for our customers.
What you'll be doing:

• Defining creative strategies and creating exceptional designs that delight small businesses.
• As the lead marketing designer for Kabbage, you will help evolve Kabbage's brand as part American Express and help guide its art direction.
• Lead a scrappy design team, producing high-quality work to support a fast-growing business.
• Collaborating across the Kabbage marketing team to help hit top-line busines goals with effective design.

What we're looking for in you:

• Initiative: Actively finds ways to make improvements at work.
• Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change.
• Collaboration & Influence: Ability to successfully influence and bring together internal and external stakeholders to achieve shared goals.
• Communication: Able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends.
• Creativity/Innovation: Generates new and innovative approaches to problems; open to new ways of doing things. Balance brand consistency with ability to push our creative direction to keep it fresh.

What you should have:

• A love for small businesses and an empathetic approach to design for them.
• A palpable passion for design with evident experience to solve design problems, define design strategies and create assets across Marketing UX.
• A deep desire to proactively improve designs with little need for top-down assignments or creative briefs-you are comfortable self-assigning projects to support all marketing channel owners.
• A strong proficiency in design tools for prototyping (like Figma), and adequate knowledge about CSS and HTML.
• An understanding of how to build design systems to support a scaling business.
• The appropriate number of years designing for marketing UX to have strong roots in design principles and user experience.
• The unwavering belief that designing for the customer is paramount. With that understanding, you know to do the best for the customer requires a collaborative approach and a no-ego mindset to work in partnership across teams of various disciplines.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.