Creative Project Manager

THE JOB

Are you creative, detail oriented, and have a passion for relationship building? Do you enjoy the excitement of sales but prefer to focus on the planning and execution of projects? As a Creative Project Manager, you will be the de facto expert on our products and services. You will seize the opportunity to consult with clients on the best products to buy to maximize their brand.

WHY YOU'LL LOVE US

• Remote done right. We’re passionate about face time and your location will never be a barrier to meaningful interactions. Since 2015, we've had fully remote teams and have created a thriving culture around remote team collaboration and camaraderie. We’ll give you all the tech and support to make it easy. We have zero plans to have employees return to an office.
• A culture of flexibility. We want you to love your job and we believe that includes the ability to invest in your passions outside of the workplace. 
• Grow your career. We have clearly defined career paths that help support both professional development and pay equity. This includes sales training, interpersonal skills development, and regular pay reviews.
• Office Stipend. $500 yearly office stipend to make your home office magazine worthy.
• Employee Resource Groups. We encourage Kotisians to join our ERG’s where they can gather and discuss topics of common interest.
• Virtual events. Beyond our department meetings, our employees can participate in other virtual events. Departments compete against each other playing Pictionary or Scattegories, answer fun and unique questions in watercoolers, or even participate in chocolate tastings. We hold virtual mindfulness groups where anyone can join.
• PTO. We offer generous Paid Time Off in addition to our culture of flexibility, so you’ll be well rested and relaxed to bring your best self to work.
• Swag. We make amazing swag, and often that comes with sampling our swag to ensure we’ll thrill our clients.

RESPONSIBILITIES

• Responsible for fostering and maintaining strong client relationships through effective communication, active listening, and strategic consultation.
• Takes full ownership driving day-to-day operations; planning and overseeing all aspects of swag projects, from project inception, product pitching and developing timeline, to ensuring smooth delivery.
• Pitch products and brands that fit your clients best based on the organization’s demographics, brand guidelines, and overall product feedback. Pushes the creative envelope to showcase ideas that haven’t been done to set your client and Kotis apart from competitors.
• Takes a proactive, sales-oriented approach to ensure the successful closure of all projects through diligent follow-up.
• Prioritizes a constant stream of inquiries and addresses client concerns and questions promptly, demonstrating a commitment to excellent customer service.
• Works in tandem with your Customer Success Manager to land business and make Kotis the “one stop shop” for all your client’s merchandise.
• Skilled in handling problem resolution independently finding solutions that satisfy the client’s expectations and the company’s capabilities, while also protecting Kotis’ financial resources whenever possible.
• Provides productive feedback, oversight, and delegation of all non-client-facing admin tasks to your dedicated support assistant.

REQUIREMENTS

• 5+ years Project Management, Account Management, or Sales experience required.
• Strong PC skills and experience working with Microsoft Office suite required.
• Creative
• Excellent written and oral communication skills.
• Ability to handle a high volume of work in a fast-paced environment with strong attention to detail and accuracy.
• AA, BS/BA or equivalent experience is desired.

Kotis Design is an equal opportunity employer. We are committed to recruiting and employing highly qualified individuals who represent the diverse communities in which we live, and with whom we work. We base our personnel decisions on merit, qualifications, performance, and business needs. All employment-related decisions are made without unlawful discrimination based on race, religion, color, national origin, gender, age, marital status, physical, sensory, or mental disability, military status, sexual orientation, gender identity, genetic information, political ideology, status as a victim of domestic violence, sexual assault, or stalking, or any other factor determined to be unlawful by applicable federal, state or local statutes. If you have a disability or special need that requires accommodation, please contact us.