Creative Project Manager II

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We’re looking for a Creative Project Manager II to join our creative team. This role is responsible for receiving and managing a substantial volume of creative requests from various internal stakeholder teams. The Creative Project Manager II sits on the creative operations team, which is part of our internal creative agency. 

The Creative Marketing team is a full-service in-house agency supporting all marketing efforts across the 2U and edX portfolio of programs and products. We act as strategic partners with our marketing stakeholders, and seek out collaborative solutions to elevate our creative and drive our business. 

Responsibilities Include, But Are Not Limited To:

• Hands-on Execution 
• Oversee the intake process and assess JIRA tickets and creative briefs before scheduling to address any issues proactively.
• Assess feasibility of deadline requests and identify potential risks to project timelines.
• Serve as the creative project management lead for all large scale initiatives.
• Attend kickoff meetings to align CMG team, stakeholders, and implementation teams on scope and timelines. 
• Collaborate closely with project stakeholders, providing updates and addressing changes.
• Address issues promptly when they arise, and escalate when necessary.
• Facilitate project post mortems for process and system improvement.
• Assign and delegate appropriate projects to project managers and coordinators.
• Contribute to the training of PMs and PCs
• Strategy and Thought Leadership 
• Drive accountability and continuous improvement in creative project management.
• Identify opportunities for systems and tools optimization.
• Utilize the resourcing system to balance workloads effectively across the team.
• Participate in project management candidate interviews and assist with training.
• Serve as a backup to the Manager when out of office.
• Collaboration and Relationship Building 
• Foster strong team and stakeholder relationships, promoting collaboration and trust.
• Clearly communicate workflows and processes to internal and external teams.
• Mentorship 
• Offer guidance and feedback to project managers and coordinators.
• Analyze the work of other PMs (schedules, reports, communications) for accuracy and clarity.

Things That Should Be In Your Background:

• Bachelor’s degree required
• PMP certification recommended
• 7-10 years of project management experience
• Experience in an agency setting preferred
• Experience in higher education is a plus
• Proficiency in using Google Office suite for effective communication, documentation, and collaboration
• Proficiency in working with an industry-standard project management system, preferably Jira Cloud and SmartSheets.
• Experience working with resource management systems.

Other Attributes That Will Help You In This Role:

• Business acumen to align creative initiatives with organizational goals
• Excellent written and verbal communication skills
• Strong ability to influence and motivate others
• Strong problem-solving abilities
• Future-focused and purpose-driven mindset
• Ability to thrive under pressure
• Skilled in collaboration, actively seeking and incorporating feedback and direction
• Excellent prioritization, multitasking, and organizational skills
• High emotional intelligence (EQ) to navigate and collaborate effectively within a dynamic team and diverse stakeholder environment
• Openness to feedback and ability to take direction
• Expert experience managing large-scale, cross-functional projects
• Ability to drive projects without a lot of oversight

This position is open to candidates who are available to come into our Headquarters in Lanham, MD two days a week for a hybrid schedule. 

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Employee stock purchase plan
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($95,000 - $105,000), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.