Credentialing Associate

The Credentialing Associate will act as the primary point of contact for our healthcare professionals during the credentialing process. Associates will deliver a consistent, informed, customer-oriented credentialing experience so travelers start each assignment on time.

• Execute the end-to-end credentialing of travel nurses to meet Joint Commission, Nomad, state, and client requirements
• Work cross-functionally with Account Management to meet compliance file deadlines
• Escalate any traveler delays or credentialing failures to your credentialing manager and/or the Clinical Excellence team
• Maintain a 92%+ weekly file audit score
• Consistently initiate files within 1 business day after offer acceptance, including conducting a credentialing initiation welcome call with each traveler
• Consistently reviewing credentials provided by travelers within 1 business day
• Coordinate background checks and drug screens for travelers
• Help to create an environment of high morale, motivation, and teamwork

• 1+ years experience credentialing travel nurses at a healthcare staffing agency
• Exceptional customer service skills
• Must have excellent verbal and written communication skills and be able to communicate effectively with clinicians, clients, and Nomad teams
• Must be detail-oriented and highly organized
• Ability to work effectively in a fast paced, high volume environment
• Must be flexible, coachable, and eager to take on new challenges

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Nomad Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.