Credentialing Customer Support Specialist

Company Description

At MedTrainer, we’re a leading Healthcare Tech company operating within the $800 billion U.S. healthcare industry. Over the past 10 years, we’ve grown rapidly, and our mission to simplify healthcare operations continues to drive our expansion. Join a team that’s making an impact on one of the most essential industries in the world.

If you’re passionate about customer service, eager to learn, and ready to make a difference join our growing team that’s transforming healthcare operations as a Junior Credentialing Specialist (Credentialing Customer Support Specialist)!

Benefits

• Career Growth: Strong development opportunities with clear paths for advancement.
• Healthcare Coverage: Paid major medical insurance expenses.
• Savings Plan: Access to a Caja de Ahorro program.
• Free Meals & Snacks: Enjoy complimentary breakfast, lunch, drinks, and snacks daily.
• Wellness Perks: In-office health department and discounted access to gyms and fitness studios with TotalPass.
• Work Flexibility: Hybrid work model based on performance.

Job Description

About the Role

Junior Credentialing Specialist – Grow Your Career with Us!

Are you detail-oriented and eager to make an impact in healthcare operations? Join our credentialing team as a Junior Credentialing Specialist! You'll assist in verifying credentials, maintaining compliance, and supporting our healthcare providers while building a strong foundation for your professional growth.

No prior knowledge of healthcare credentialing is necessary—we provide full training! Recent College graduates are encouraged to apply.

Why Work at MedTrainer?

• Competitive Pay: We value your contributions and offer attractive compensation that grows with your role. This department directly impacts revenue and business growth, and we reward your efforts accordingly.
• Career Development: We believe in promoting from within. All senior and leadership roles are filled through internal promotions. As we grow, we want you to grow with us!
• Job Stability: Our comprehensive training program will teach you everything you need to know about healthcare credentialing. Even if it’s new to you, we’re committed to investing in your success.
• A Great Place to Work: Enjoy normal working hours (Monday-Friday, 8 AM–5 PM), a supportive team environment, fitness challenges, and fun celebrations like Beer Fridays, birthday parties, and more.
• Transferable Skills: Develop valuable skills in customer relationship management, business English proficiency, and team collaboration while gaining leadership experience in a dynamic environment.

Qualifications

• English Proficiency: Strong skills in speaking, writing, and listening.
• Team Player: Ability to collaborate effectively within a team and work independently when needed.
• Tech Savvy: Comfortable with computers and capable of learning software to manage customer information.
• Critical Thinking: Strong problem-solving skills to assess situations and make informed decisions.
• Customer Service: Experience is preferred but not required.

Additional Information

No prior knowledge of healthcare credentialing is necessary—we provide full training! Recent College graduates are encouraged to apply.