Credit Application Specialist

Build your career with purpose. Be a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

Credit Application Specialist is on the forefront of our Self-Serve program. This role will focus on assisting self-serve applicants through the signup process, answering questions, and assisting the credit team. Ideal applicants will be a high-energy problem solver, that loves working with people.

Key job functions::

• Assisting applicants through our Self Serve program
• Become an expert at credit processes
• Follow up with companies that have stalled on their applications
• Answering questions from applicants
• Keeping track of 50-100+ applicants, at a time, to make sure they are successfully signed up and implemented
• Work closely with the operations and credit team

We’d love to chat if you have:

• Experience in processing credit applications
• Understanding of consumer lending
• Ability to effectively solve problems, make decisions and take action, exercising solid independent judgment
• Strong client relationship management and customer service skills
• Ability to maintain a professional attitude and work independently with little guidance in a fast paced, changing environment
• Highly organized

Let’s talk about benefits

• 100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more