Credit & Collections Associate

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The Credit & Collections Associate will handle the customer finance functions within an assigned commercial and/or consumer customer portfolio in accordance with established guidelines, procedures and financial controls.
Reporting to the Credit & Collections Supervisor, this role will have the opportunity to support a B2B and distributor portfolio. This individual will also create, review and approve credit limits for assigned portfolio/s, conduct routine order approval, collection, telephone queue and written correspondence associated with assigned accounts.
Principal accountabilities:

• Basic financial statement understanding and assigning credit limits to new and existing accounts based on automatic limits as defined or by Purchase Order submission.
• Basic review of Purchase Order documents and terms
• Responsible for collection of outstanding A/R balances.
• Perform credit reviews on existing accounts within guidelines established.
• Edit and approve sales orders.
• Prepare proforma invoices - verification of proper sales tax handling required. Maintain filing requirements for any and all manual invoices created.
• Responsible for reconciliation of all past due accounts within the assigned segment.
• Identify final demand and third-party collection accounts on a monthly basis and provide supervisor with details regarding their status.
• Identify multiple ownership structures in assigned segments and update records accordingly.
• Identify internal control issues such as: credit card process, returned checks, parts and service, billing, interface issues, system concerns, policy adherence.
• Responsible to assist the department as needed due to absence.
• Coordinate account status and special handling of key accounts.
• Research and resolve in a timely manner all pricing, storage, returned product and credit discrepancy issues.
• Maintain a high level of collection contact on a daily basis.
• Timely, effective resolution of all cash application and adjustment issues.

What you bring to our team:

• BA in business related field, or equivalent
• 2+ year of commercial /B2B collection experience
• Demonstrated ability to navigate complex transactions and interactions with commercial or high-value customers
• Basic financial understanding
• Previous experience with Oracle is preferred
• Advanced Excel skills are preferred
• Strong written and verbal communication skills

Want to take the next step in your career?
Life Fitness takes pride in our talented employees and believe in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits and unleash your potential.
If you feel the open position you see is right for you, we invite you to apply.
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