Credit & Collections Specialist I

Labcorp is seeking a remote Credit and Collections Specialist to join our team!

Work Schedule : Monday - Friday; 8:00 AM - 5:00 PM EST; Potential flex time available after training.

Job Responsibilities:

• Follow SOP’s to reduce aging AR >60‑day balances

• Outreach to customers by phone email and/or letters

• Handle sensitive information in a confidential manner

• Prepare updates on account resolution for various levels of leadership

• Document all activities and attempts to reduce balances

• Prepare placement packages for outside attorneys for possible litigation

• Communicate via telephone with operations management physicians attorneys and internal customers

• Utilize tools to obtain improved billing information

• Perform research and evaluation of complex projects/assignments to identify and measure financial implications

• Analyze and determine areas for process improvement and education

Minimum Qualifications:

• High School Diploma or GED or equivalent

• Minimum 1 year of relevant work experience

Preferred Qualifications:

• 1 year of Prior call center customer service collections or healthcare billing‑related work experience

Additional Job Standards

• Prior work experience with meeting deadlines and weekly goals

• Proficiency in Microsoft Office products including but not limited to Excel

• Ability to compile and organize data

• Critical thinking skills and a basic understanding of medical and computer skills

• Ability to work independently and manage time effectively

• Dedicated quiet workspace free from distractions

• Internet download speed of at least 50 Mbps (no satellite internet)

• Equipment must be connected via Ethernet (Wi‑Fi mobile routers or hotspots are not supported

Application Window Closes : 3/6/2026

Pay Range : $17.75 - $18.50/Hour

All job offers will be based on a candidate’s skills and prior relevant experience applicable degrees/certifications as well as internal equity and market data.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service then Labcorp could be a great next career step!

Benefits : Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Casual PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information please click here .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs or needs an accommodation please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data please see our Privacy Statement .