Credit Control Team Leader

Credit & Collections Team Leader

We are Farnell Global. The fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. From research and design through prototype to production, we are here to help you access the products and services you need 24/7. 

With more than 80 years of experience, 47 localised websites, and a dedicated team of over 3,500 employees, we provide every component you need to build the technology of tomorrow.

We are looking for Credit & Collections Team Leaders!

As a Credit & Collections Team Leader you will report into the Head of Credit EMEA and will drive and support the performance of Collections & Credit Management for EMEA teams based in Krakow. In this role, you will be responsible for ensuring KPIs are delivered on a consistent basis; minimizing bad debt, minimizing credit held, minimizing disputes & maintaining audit standards for the business.

You will help support and drive a continuous improvement, focusing on processes and systems within the internal Farnell team and wider stakeholders, and you will also be a critical contact in maintaining strong positive relationships between Farnell EMEA internal & external customers while working to achieve both business and personal objectives. 

What is in it for you?

• employment contract
• Office based/hybrid 50/50 proportions
• multinational environment
• Private medical care
• Office in a high-class building
• Professional initial and development trainings
• Fresh fruits everyday
• bike parking

What you will be doing

• Direct line management and daily supervision of the Credit & Collections Team.
• Oversee day-to-day operations, and goal setting for the team.
• Monthly aged debt reviews with the Credit & Collections Team - documenting agreed actions, follow up & ledger housekeeping.
• Aged debtor analysis & credit held order KPI reporting.
• Credit limit review & approval.
• Report & comment on OTC metrics for weekly review meetings.
• Monitor team performance, training, coaching & developing.
• Co-ordinate & monitor SALESFORCE task responsibility across the team. 
• Lead monthly Regional Sales-Finance meetings.
• Drive effective internal communications to key stakeholders within the business.
• Investigate discrepancies and put in place plans to correct under performance or remediate errors.
• Monitor & track that all team tasks, controls & activities are SOX compliant and approvals in line with Delegated Authority Matrix.
• Drive compliance to company Credit Management Policy.
• Assist with the recruitment of new team members, including onboarding, induction and training.
• Co-ordinate the team to work to deadlines and meet agreed SLA’s.
• Manage the Annual Performance Review Process with direct reports, agree goals & personal development plans and update Workday application. 
• Support on both internal & external OTC audit review.
• Influence and implement positive initiatives to drive improvement.
• Support team members with problem solving and guidance on challenging issues.
• Support with projects and initiatives across the OTC function.

What we are looking for

• Mathematics, Accounting, or English Diplomas preferred.
• ACICM Qualified (desirable)
• Proven experience of leading/supervising Accounts Receivable & Credit Management Teams in a B2B environment.
• Exposure to and an understanding of the full end-to-end OTC function.
• Preparing & presenting KPI reports & analysis and preparing audit support information requirements within the OTC function.
• Experience of mentoring and coaching teams.
• Working knowledge and experience of Financial & IT systems e.g., ASW, SAP and proficient use of MS packages. i.e., Word, Excel (VLOOKUP, pivot tables), etc.
• Fluent English language both spoken & written.
• Second European Language (desirable)
• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills.
• Interpersonal skills - communicate both confidently & professionally at all levels across Global teams.
• Build strong relationships with both internal & external customers.
• Create a positive & supportive working environment.
• Delegation skills.
• Resilience and change management with an ability to adapt in an environment moving towards new strategic ways of working.

If you are interested in this role, then please apply now.

#LI-FARNELL

#LI-EMEA

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected]. 

Job Applicant EMEA Imprints