Credit Controller

Redgate is looking for a Credit Controller to support the Transactional Finance Team on the AMER 12-9pm shift to provide outstanding customer purchasing and payment services.
Reporting to the Transactional Finance Manager, you will manage Credit Control regions where you will be responsible for contacting customers regarding overdue payments, agreeing payment terms, updating records, providing expert advice on payment methods and systems, liaising with our sales team and measuring your own performance.
You'll also be responsible for order and payment processing, updating the Sales Ledger, email allocation, answering customer queries by phone or email and providing support to your colleagues in Finance and the UK and US Sales teams. So, a penchant for administration tasks is a must.
Our customers are important to us and you'll need to care about helping customers as much as we do.
You'll need to be able to demonstrate strong customer and administration experience and to have the ability to adopt the Redgate Credit Controller best practices. Great attention to detail and strong communication is essential for this role, as you will be dealing with customers daily and communicating across boundaries, divisions and countries.
The Transactional Finance Team thrives on providing our customers with ingeniously simple solutions when it comes to purchasing or submitting payments for our products. Within this role, you'll work closely with your colleagues to deliver simple purchasing processes, tailored payment solutions and expert advice to our customers, whilst ensuring our systems and team are well supported.
If you like the sound of this then we'd love to hear from you.
What makes you a Redgate Credit Controller ?
• You have experience of working in administration and /or customer service and pay great attention to detail.• You've got great IT skills and a strong working knowledge of MS Outlook, Excel and Word.• You have excellent communication and collaboration skills.• You're adaptable and can absorb the Redgate culture.• You're a strong team player.• You care deeply about customers.• You're comfortable with transparency and a feedback culture.• You're friendly and confident on the phone.• You're able to prioritise your own work and use your own initiative.
What would really help?
• Previous experience working with Zuora or CRM systems would be a significant advantage.• You've worked well in a small team before.
What's the package?

• Monday to Thursday 12pm to 9pm and 9am to 5pm on Fridays
• Salary is £28,000 to £30,000 per annum
• A great benefits package.

Flexible-hybrid model:
Achieving work-life balance has never been more important and so Redgate has adopted a flexible-hybrid model. This means that people will work flexibly with a blend of remote (home) and co-located (office) work, with teams having the flexibility to decide which location best suits the outcomes they need to deliver.
Redgate Software is an Equal Opportunity Employer
At Redgate we recruit on a rolling basis, which means we carry on recruiting until we find the right person for the role. We tend to compare individuals to the role specification rather than to each other.
It doesn't hurt to take a chance and apply! While we list out what we generally look for, we are likely missing other attributes and skills that you have that could make you a great fit. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%.
We are an inclusive employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Achieving work-life balance has never been more important and so Redgate has adopted a flexible-hybrid model. This means that people will work flexibly with a blend of remote (home) and co-located (office) work, with teams having the flexibility to decide which location best suits the outcomes they need to deliver.
Where you work and how frequently you attend the office will depend on the nature of your role, the make-up of the team and the type of work that you need to do. A weekly visit to the office is likely for most people to support our collaborative culture and enable our teams to deliver great work, though less frequent visits may also work well. So, if you can travel to & from the office safely in a day, that works well for us.