Credit Controller

Job Description

KFF have a fantastic opportunity for a Credit Controller to join the team on a full-time permanent basis based at our Aylesford office. This role requires you to work Monday & Tuesday 9.30-5.30, Wednesday, Thursday & Friday, 9am-5pm.

Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! 

KFF is a regional food wholesaler with c.270 colleagues based near Maidstone, Kent. We are part of Sysco, the world’s largest foodservice provider with over 65,000 colleagues globally. KFF has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer.

Key Accountabilities & Responsibilities:

• Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
• Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
• Provide excellent customer service by developing and maintaining strong working relationships with customers.
• Meeting of period targeted KPI’s using department procedures.
• Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.
• Query management - provide copy invoices, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
• Escalate to Management any internal or payment issues with customers.
• Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.
• Other Ad Hoc duties as requested by Senior Credit Controller

About you:

This role requires some level of experience, however training will be provided. We are looking for an individual who has the experience of working in a fast-paced environment and has an interest in Credit Control. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential.

What you’ll receive:

• A competitive salary
• 23 days holiday
• Pension scheme
• Discounts on cycle to work scheme, and retail outlets/supermarkets/restaurants and days out through KFF staff sales shop.
• Staff sales shop.
• Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

At kff everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at kff and we recognise that kff can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.