Credit Manager

The Credit Manager, US (including EMEA, APAC and LATAM dealer groups) is responsible for managing the day-to-day Precor, Inc. credit and collections functions and reports to the Peloton Commercial Senior Director of Finance and Accounting.  The position is accountable for executing the credit and collections policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, to promote sales and earnings growth and limit bad debt losses; includes analysis of accounts receivable, level of overall risk, aging of accounts and collection procedures.

The incumbent leads the Precor Inc. Credit and Collections team and works with credit and collections personnel located at the international subsidiaries.   This position works closely with sales and accounting personnel and communicates extensively with Precor's dealer and customer network.  

YOUR DAILY IMPACT AT PELOTON

Customer Credit:

• Take a lead role to gain cooperation and resolve issues that impact timely payment or customer satisfaction.  
• Coordinate month-end close activities related to accounts receivable, including preparation of month-end reports
• Evaluate potential new accounts and establish credit availability limits for accounts that are approved.
• Continuously review the credit performance of customers and periodically update their credit limits using established guidelines.  
• Approve or decline credit limit requests and communicate results promptly to necessary parties, following ECOA standards. Negotiate down payments and non-standard credit terms as necessary while preserving the customer relationship
• Demonstrate flexibility and understanding in performing collection efforts while taking the steps necessary to ensure that cash flow and DSO goals are met.

Management of Credit Department

• Manage department personnel, set objectives, assign tasks, and administer performance reviews and feedback for team members.
• Organize, direct, and supervise process workflow among the department, cross-functionally, and the shared service group to ensure process efficiency and internal/external customer satisfaction.  
• Ensure adherence to the established credit policies in compliance with applicable legal standards, such as anti-trust and fair-trade laws.
• Partner with internal departments as necessary to resolve business issues that may affect collection activities.

Management of International and Strategic Accounts

• Actively handle the Precor, Inc. international accounts, including order activity, collection of past due balances, and proper presentation of international banking documents, such as letters of credit and documentary collections.
• Manage higher risk and strategic accounts, including compliance requirements, dispute management, and periodic risk assessment of accounts within assigned portfolio.

Continuous Improvement

• Actively pursue continuous improvement and ease of doing business to meet or exceed customer needs and further overall company goals and objectives. 
• Strives for excellence in credit & collection systems, processes, and tools.
• Ability to act as SME for system implementations and assist with user testing scenarios
• Performs other duties as assigned.

YOU BRING TO PELOTON

• Bachelor's Degree in Business or Accounting and or equivalent accounting work experience.
• NACM credit certification preferred; CBA, CBF, CCE 
• 5-7 years commercial credit and collection experience.  Preferably in a manufacturing or distribution environment.
• 3-5 years’ experience leading and managing a team. 
• Strong initiative - Willingness to partner on change and drive accountability and productivity.
• Technical agility: system operational improvement, always looking for a better way.
• Demonstrated experience in the ability to deal with ambiguity and focus on conflict resolution.
• Excellent time management and planning skills; ability to prioritize and manage multiple tasks.
• Must be reliable with strong organizational skills and solution-oriented philosophy.
• Basic accounting knowledge (terminology, coding).
• Solid understanding and hands-on experience using integrated ERP systems (SAP preferred).
• Stay current with news and economic information and understand how that could impact our business and clients.
• Identify, analyze, and resolve problems promptly.
• Call out issues appropriately within the organization and ability to influence others to act accordingly.
• Develop strategies, action plans, and metrics to monitor results.
• Work in a team environment and interact effectively with customers, management, and sales teams.
• Make effective and persuasive arguments to resolve collection issues.
• Effectively communicate ideas to a wide variety of people.
• Listen to others and appropriately act on the information provided.
• Work in a fast-paced, changing environment.
• Use various computer programs and systems, at an advanced level, including: (SAP, Word, Excel, Email, Internet, databases, etc.).

WORKING ENVIRONMENT and PHYSICAL REQUIREMENTS

• Remote with office space available as needed in Woodinville, WA.
• Light physical effort in an office environment
• Moderate computer use / data entry 
• Must be able to lift up to 40 lbs.

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