Job Description
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How you'll make an impact:
- Act as a point of escalation for other Engineers and provide guidance and mentoring.
- Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.
- This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.
- Explain and demonstrate how to use observability products to both technical and relatively non-technical personnel.
- Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.
- Implement configure and maintain SIEM software and appliance-based products in large enterprise and Government environments.
- Develop deploy and tune SIEM content such as correlation rules dashboards reports and models.
- Provide escalation support to Tier 1 for Authorized Support Customers following processes and interacting appropriately with both customers and partners when required.
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What we're looking for:
- 1+ years of experience of Cribl Administration
- 2+ years professional experience managing and maintaining observability platforms.
- Ability to deal confidently with complex technical problems.
- Willingness to learn and support multiple observability vendor platforms.
- You should have experience in designing automating maintaining and optimizing observability platforms (metrics logging and tracing)
- Knowledge of security logging for Linux Windows major EDRs Firewalls & Active Directory.
- Expertise in delivering large-scale systems using big data technologies including but not limited to: Enterprise-scale Kafka Splunk TSDB etc.
- Previous experience working with Cloud (AWS Azure GCP)
- You should be abreast of industry standards and trends related to telemetry and software pipelines.
- The ability to aggregate and analyze logs from various deployed security devices.
- Some experience with creating custom: content dashboards reports and alerts.
- Shift flexibility including the ability to provide on call support (24/7) when needed.
- Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Jira Confluence ServiceNow etc.).
- General security knowledge (GIAC CISSP CCSE CISA HBSS NSA CEH Cisco Security Security + or other security certifications).
- Knowledge of Linux and Windows Operating Systems.
- An understanding of a wide array of server grade applications such as: DBMS Exchange DNS SMTP IIS Apache SharePoint Active Directory Identity Management Patch Management LDAP SQL and others.
- Experience with various security products/technologies such as: Devo Chronicle EDR XDR Exabeam Sentinel QRadar Splunk LogRhythm Securonix Elastic RSA NetWitness SumoLogic and infrastructure components such as proxies firewalls IDS/IPS DLP etc.
- Familiarity with DevOps
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Date Posted
03/14/2024
Views
25
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