CRM Analyst

Job Description

• Key Responsibilities:
  • Provide ongoing support and training to all users of the CRM system
  • Manage system views and dashboards
  • Perform basic development tasks
  • Work across multiple departments at a corporate level
  • Grant user access to the CRM system
• Requirements:
  • At least a bachelor’s degree in business or IT, or at least 5 years of relevant experience
  • Strong understanding of CRM systems
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Customer-focused
  • Ability to work with others well
  • Proficiency in the CRM software
  • Exceptional problem-solving skills
  • Detail-oriented
• Nice to Have:
  • Experience with Dynamics 365
  • CRM development experience
  • Key Responsibilities:
    • Provide ongoing support and training to all users of the CRM system
    • Manage system views and dashboards
    • Perform basic development tasks
    • Work across multiple departments at a corporate level
    • Grant user access to the CRM system
  • Nice to Have:

    • Experience with Dynamics 365
    • CRM development experience

Qualifications

• Requirements:
  • At least a bachelor’s degree in business or IT, or at least 5 years of relevant experience
  • Strong understanding of CRM systems
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Customer-focused
  • Ability to work with others well
  • Proficiency in the CRM software
  • Exceptional problem-solving skills
  • Detail-oriented