CRM Cloud Solutions Architect
Job Description
At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!
What You'll Do
As a Cloud Solutions Architect, you will be on the forefront of our customer's transformation to cloud-based architectures. The Cloud Solution Architect is responsible for the design and implementation of efficient applications and services for cloud platforms like Windows Azure and AWS. This is a technical customer-facing role that will be accountable for the end-to-end customer cloud implementation and deployment experience. You will improve your abilities to think creatively, design solutions, and interact with customers. You will also hone your technical, management and consulting skills by participating in large projects and benefiting from the vast knowledge of your teammates.
Job SummaryThe Solution Architect will provide guidance and support for the integratedsolutions in the client's CRM ecosystem and will address clients' businessrequirements and solve business problems, with the ability to lead a team.
Responsibilities
- Work closely with the client to analyze business and technical requirements and design end-to-end integrated solutions using Siebel, Azure and other applications
- Provide guidance and support for the existing Siebel and integrated applications
- Resolve functional and technical issues
- Work with client to define a future architecture roadmap for potentially moving away from Siebel, moving to the cloud, and modernizing the customer facing technology in general
- 10+ years of experience incomplex Solution Architecture roles
- Strong knowledge withCustomer Relationship Management (CRM) platforms, including some Siebel andDynamics 365, and other customer facing applications (sales, service, etc.)
- Strong knowledge onintegrating with applications (Oracle EBS / Oracle CX Cloud / OracleFusion Middleware / Service Cloud)
- Strong knowledge of CRMconfigurations (including Oracle) and integrations with other applications
- Some experience with OracleSiebel applications
- Should have worked on atleast three End-to-End implementation Projects
- Ability to understandbusiness requirements and convert them into design documents following the bestpractices
- Should have experience inrequirement gathering and implementing solutions
- Excellent communicationsskills for direct interactions with client key stakeholders
- Critical thinker andproblem-solving skills
- Good time-management skills
- Great interpersonal andcommunication skills
- Experience using mobiletools and applications
Nice to have:
- Certifiedin Agile methodologies
- TOGAFcertified
Qualifications:
- Bachelor's degree
- 10to 15 years of experience in the IT profession
The benefits our employees enjoy:
- 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!)
- $12,000 in Tuition Reimbursement
- 100% Company-paid mobile phone plan
- Personal Time Off (PTO)- Ensuring a balance of work and home life
Date Posted
09/12/2022
Views
4
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