CRM Manager

Orchard · Atlanta, GA

Company

Orchard

Location

Atlanta, GA

Type

Full Time

Job Description

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City with an office in Austin and teammates across the US, Orchard has over 500 employees and growing. We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.

About the Role

Orchard is looking for a CRM Marketing Manager to help us improve conversion in 2023 and beyond by maximizing engagement within our sales funnel. You will work closely with the marketing, sales, and product teams to create automated campaigns, across multiple channels, that are focused on delivering valuable content to our potential and existing customers. The ideal candidate for this role has hands-on experience executing within marketing automation tools at a start-up or fast-growing company.

This is a Full Time role that will report into the Director of CRM.

What You’ll Do Here:

  • Create and deploy cross-channel automated campaigns within our marketing automation tools. 
  • Identify cross-channel testing opportunities to drive improved campaign performance aimed at delivering against our company growth goals.
  • Measure results on a daily and weekly basis against campaign-specific conversion metrics.
  • Assist in instituting and maintaining industry best practices across CRM platforms and channels.
  • Operate cross-functionally across marketing, design, product, and engineering to ensure the appropriate messaging is delivered at the right cadence and to the right individual.

We’d Love to Hear From You if You Have:

  • 2+ years of experience working with CRM and marketing automation tools (Iterable, Salesforce, Segment a plus).
  • Experience working with product and engineering teams to provide detailed requirements around projects.
  • Ability to execute with a prioritization focused approach that aligns effort on the highest impact projects and tasks.
  • Comfort digging into data to figure out the “why” behind results.

#LI-SD1 #LI-REMOTE

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Apply Now

Date Posted

03/20/2023

Views

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