CRM Specialist (CONTRACT)

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting the consumers and move the business metrics that matter. Come help us make it happen!

At Amperity, we help people use data to serve the customer. Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising our clients on how to turbo boost their marketing through the strategic activation of this data. Leveraging AmpIQ, Amperity's customer intelligence and activation hub, CRM Consultants work directly with marketers at some of the world's most beloved consumer brands to tackle impactful customer base challenges like acquiring high value customers, cultivating the loyalty of existing customers, and increasing customer lifetime value.

The contractor role will assist CRM Consultants in marketing segmentation and campaign results reporting tasks within the Amperity platform and Excel, featuring a combination of data entry and basic Excel calculation work. This is a great opportunity for someone interested in learning about marketing or who has a passion for data and exhibits strong attention-to-detail.

Segmentation

Segmentation work will consist of building out audiences within Amperity based upon predefined requirements. An example of this is a request to build an audience of customers who have purchased shoes within the last 30 days, and send this audience to Facebook. We will provide training on our platform, which consists of a point-and-click visual segment building interface and does not require SQL skills. Responsibilities will entail:

• Taking in audience requirements via a project management tool (access will be provided)
• Building the audience within our platform based on these requirements by a set deadline
• Communicating back any questions or status updates to the client via email

Reporting

Reporting work will take place within a combination of Amperity and Excel. Specific reporting requirements will be outlined by a senior member of the CRM Consulting team. You will then be asked to follow instructions that may include:

• Summing or averaging performance metrics from multiple marketing campaigns
• Combining multiple reports into one Excel document and checking predefined calculations for accuracy

• You have a strong sense of attention to detail and the ability to perform data entry tasks based on predefined requirements
• You have experience completing basic calculations in Excel
• You have a professional presence and an ability to communicate project updates in a timely manner over email
• Preferred: experience building segments and campaigns in a customer data platform, email service provider, or other marketing channel

Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, CT, FL, GA, IL, IN, MA, MD, MN, NC, NJ, NY, OH, OR, PA, TX, UT (Subject to change).

Hourly Rate: $35.00-$40.00.

• Duration: 6-9 months
• Hours: 10-20 hours per week
• Timezone: Eastern Time Zone

#LI-Remote